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Senior Client Manager

eFinancialCareers
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The VacancyOVERALL SUMMARYAt Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you dont tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your workand home life. Join the Close Brothers Invoice Finance (CBIF) team where you will manage a team of Client Managers and Executives within CBIF Commercial South region. Operating from our London head office with expected travel South, enhancing client relationships/ Networks,taking on new business opportunities and frequently supporting the team based out of our Brighton office. Your teams portfolio will consist of ABL Clients across a broad range of sectors, with facilities comprising a mix of invoice discounting / factoring, cash-flow, inventory and property elements, up to £3m. RESPONSIBILITIES

  • Manage a team of Relationship Managers to deliver strong risk management and a high touch service model.
  • Direct your team aligning to our Strategic Priorities (Protect, Grow, Sustain)
  • Promote a strong Culture of expertise, service and relationships with teamwork, integrity and prudence. This includes ensuring continual development of team members
  • Drive strong partnerships between teams and sharing of ideas and best practice. Ensure our control environment is consistent across the team and subject to continued review and enhancement.
  • Assist with implementation of commercial strategy and initiatives aligned with delivering strong and safe growth, and CBIF budgets and associated client stock, loan book, margin and overhead objectives.
  • Maintain and enhance client relationships / networks ensuring we have sufficient coverage taking into account new business opportunities, geography and expertise.
  • Ensure team KPIs in respect of annual reviews and client visits are completed per targeted requirements.
Developing Our People: As a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal developmentand provide support through regular feedback. WE WOULD LOVE TO HEAR FROM YOU IF:
  • You have the ability to build effective, lasting relationships with clients and do likewise with internal stakeholders (including operations, local / group credit and audit functions where necessary).
  • You have excellent communication skills and an ability to negotiate satisfactory solutions between client and bank which are considered best outcomes by all parties.
  • You can successfully organise team and personal workloads and prioritise tasks to ensure internal deadlines are met, and client relationships are maintained to achieve zero qualifying attrition.
  • You have strong financial analysis skills and experience of managing a deteriorating credit profile in an ABL finance environment.
  • You have the ability to mentor and share best practise with direct reports effectively to drive consistency and improvement across the team in a way which enhances team morale.
  • You have a successful track record managing people in an ABL or Bank / lending environment.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:
  • Have knowledge / experience in underwriting, both new and existing business.
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application formin an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT USAt Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purposeis to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: https://careers To find out more about life at Close Brothers:https://life-close-brothers#374017299-899295541 To find out more about our benefits:https://employee-benefits To find out more about our commitment to creating an inclusive environment:https://inclusion

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