Senior AV Technician

Job Description

Senior AV TechnicianCirca £35,600 per annum, dependent on experience Permanent 40 Hours per weekSavoy Place, LondonWhat if you work directly with clients to support their function requirementsWhat if you could provide first class audio visual and production services at an award-winning hospitality venueWhat if you were our Senior AV TechnicianWhat youll be doing Working closely with the AV Event Production Manager, youll be responsible for the delegation of tasks, support and supervision of the AV team , in providing audio visual and production services to all users of the venue. You will have the opportunity toprovide ideas and technology that inspire great meetings and events at IET London: Savoy Place! You will also be required to co-ordinate the resources between 19 associated meeting rooms, flat floor spaces and auditoriaWhat we hope you can bring to the role Youll bring your extensive experience in the management of conference and events including audio visual, conference call/video, lighting and DMX and staging requirements.A part of this role will also involve dealing directly with clients to understand their requirements and event objectives; this will include advising and guiding the client through the optimal equipment and support solution for their needs, delivering exceptionalcustomer service every time.A flexible approach to working hours is essential to help the venue meet the demands of the AV department rota, this will involve some early morning starts or late evening finishes, weekend work, some bank holidays.Wed love to get to know youIs Imposter syndrome creeping in Dont worry - wed rather hear from you this time than not hear from you at all! Read on for a little more information about the role.A little more about the role

• Overallresponsibilityfortheday-to- day floor operation including setting up & operation of all fixed and mobile AV, lighting, digital display screens, IPTV, stage and production services at IET London: Savoy Place ensuring all facilities and services aredelivered to agreed standards of procedure.
• Sharedresponsibilityforthestockcontrol,assetmanagementofallAVequipment
• ToworkeffectivelyonthedaywithIET.tvregardinganyfilming,streamingand interviews as booked by the internal or external clients.
• Cover for the AV Event Production Manager
• To provide outstanding customer service to clients & resolve customer care/ service issues
• Assist withthebusinesscontinuityoptionsandensuretheAVteamandagencyAV temps are fully trained to deliver these options
• ToassistotherIETstaffandExecutives,MembersandIETEventswithlaptopsand VC facilities.
• To assist internal& external clients with all AVrequirementsontheday.
• TocontrolandmonitorexternalclientsexternalAVandstagebuildcontractors, ensure they work safety and care for IET fixtures and fittings
• Monitortheperformanceofinternal/agency/freelanceAVtechnicianstoensure they deliver high level of service throughout events
• Staff and Operational Supervision
• Health and Safety requirements - ensuring the staff and users of IET London: Savoy Place comply with all current H&S legislation and Venue operational procedure

A little more about what were looking for

• Extensive experience or qualifications in the management of conference and events: audio visual, conference call/video, lighting and DMX and staging requirements
• Experience operating tiered lecture theatres with capacities of 450+ and multiple meeting rooms
• Demonstrable experience in a large capacity flat floor events (300 delegates +) 4-star conference venue/hotel environment
• Demonstrate experience in multiple room set ups
• To have operational knowledge of a range of audio-visual hardware: Video switchers and scalers (Analog Way, Extron), Audio Mixers (Yamaha, Allen & Heath), wireless microphones (Shure), DSPs (BSS) and amplification systems.
• To be proficient with conference call/video equipment, codecs, and related software: Avaya, Logitech, AV bridges, Skype for business, WebEx etc.
• Demonstrable experience with projection systems i.e. Panasonic, Christie.
• To understand LAN networks and IT connectivity to include wi-fi and VPN.
• To have a working and operational knowledge of lighting design and control systems i.e.DMX, moving head lights, LED wash and uplighters.
• To demonstrate an understanding of video, filming, streaming and hosting services to include New Tek TriCaster platforms.
• Experience with IPTV systems and digital signage systems i.e. Signage Live, Watchout
• Experience with room control systems i.e. AMX/Crestron style controllers
• Well presented, with a calm and professional approach.
• Excellent customer service skills and awareness.
• Strong communication skills, with a good level of spoken English.
• General administration skills, with the ability to juggle and prioritise a variety of tasks.
• Staff management skills and experience of coordinating teamwork and working as a close-knit management team.
• Ability to produce and amend documents on MS Word, Excel & PowerPoint

What if you could be you The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our Work for the IET site.

Keyskills :
Customer ServiceDelegationHealth Safety