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Sales Support Administrator

Red Personnel
Job LocationLondon
EducationNot Mentioned
Salary£35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client is a Gifts, Fragrance and Toiletries Company based in North West London and with global reach. They are looking to recruit a Sales Order Administrator, in to their busy sales support team. The company manage export of their high-end productsacross the UK and to over 40 countries worldwide. Candidates must be skilled advanced users of MS Excel and be looking for an immediate opportunity.The successful candidate have experience

  • Evaluate all incoming orders against system information, ensuring orders are in line with agreed terms and customers’ requirements
  • Processing customer orders accurately and timely with high volumes at certain times of the year
  • Taking ownership of assigned sales orders and following through until completion and problem solving as needed.
  • Dealing with internal and external queries relating to customers’ orders
  • Raising all necessary documentation related to the customer requirements/orders ie new line forms etc.
  • Work closely with Regional Sales Team and all other internal departments and stakeholders
  • Liaison with the warehouse and 3rd Party logistics companies
  • Running reports as necessary
  • Upselling and offering customers alternative products
  • Finding ways to streamline the department functions and offer customers a 5 star experience.
What we look for candidate with- Previous experience in Sales Order Processing from Retail/Wholesale/FMCG- Highly organised and numerate individual- Self-motivated and driven- Excellent verbal and written communication skills- Proven experience across the MS office suite- Advance Excel - Vlookups, HLookups etc- Team player- Ability to thrive under pressureThis is a permanent full time role for a world leading, family owned luxury gifts and toiletries company and paying circa £35,000 per annum depending on experience. Hyrid workingIf you are interested in hearing more about this role, please click apply now below!

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