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Sales & Marketing Analyst

YourRecruit IT Ltd
Job LocationLondon
EducationNot Mentioned
Salary£30,000 - £40,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Sales & Marketing Analyst£30,000 - £40,000, dependent on experienceWimbledonBenefits include WFH opportunities, 20 days holiday increasing to 25, private healthcare.Have you got experience in TelemarketingExciting opportunity to join my client, a specialist provider of technology and service solutions to the retail industry, focused mainly on fashion stores and luxury brands. With their office based in Wimbledon town, customers range from small independents to international labels.They are looking for a Sales & Marketing Analyst to join their small team, reporting to the Commercial Director, providing support and assistance for all marketing activities. This is a very customer centered role which involves communication with prospects and providing administrative support. You will have a good telephone manner as the majority of the week (Tues, Wednesday, Thursday) will be spent following up responses to email marketing activities.My client is happy to offer flexible working remotely, with attendance to meetings on-site and some travelling required from time to time. Ideal candidates will have previous experience within a retail environment along with excellent customer service skills.Main responsibilities

  • Manage day to day prospect queries, following up email campaigns sent via our content marketing application, dotdigital.
  • Carry out administrative duties which may include filing, photocopying, scanning, franking mail, answering the telephone, diary and calendar management, issuing letters, digital prospect information packs, etc.
  • Make outbound calls to prospects and maintain telemarketing operations (training will be provided on all aspects of the solutions we provide).
  • Assist in the management, execution and follow up of email marketing campaigns.
  • Update and maintain database/lead directory.
  • Help develop a pipeline for ROI (guidance will be given on all aspects of this area).
  • Actively monitor enquiries, new prospects and new clients.
  • Update website content and social media sites as required on a daily and weekly basis.
  • Search retail related news for topics and content for the monthly newsletter with ability to write copy for blogs, articles and case studies.
  • Assist the sales manager follow up leads, prepare marketing packs and update the CRM solution.
  • Assist with communications with suppliers and customers during campaigns, tradeshows and internal sales events.
  • Identifying and documenting prospects requirements in the CRM Database.
  • Record all entries into our CRM solution and maintain the prospect database and sales pipeline.
    • Requirements
  • Highly proficient in English both written and verbal.
  • Telemarketing skills - a very good phone manner as the majority of the day (Tues, Wednesday, Thursday) will be spent following up responses to email marketing activities.
  • A polite, confident and friendly manner.
  • Honest and consultative approach to retail solution sales.
  • Computer literate. Experience with Dotdigital, Salesforce CRM is an advantage
  • To enjoy working with customers and building relationships.
  • A positive attitude.
  • Flexibility and quick thinking.
  • Perseverance but the ability to respect customers answers.
  • Good knowledge about all the companys products and services.
  • To be well-organised and thorough, even under pressure.
  • To enjoy working within a target-driven team environment.
  • To understand and comply with the legislation relating to sales and marketing.
  • GDPR knowledge will be a great advantage.
  • Strong influencing skills to gain trust and achieve results.
  • Must be diligent, eager and quick to learn.
  • Good attention to detail
  • Good team player who can also work on their own initiative.
    • Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you havent heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.YourRecruit Limited is acting as an Employment Agency in relation to this vacancy. Required skills
  • social media
  • administration
  • telemarketing
  • digital marketing
  • campaigns
  • web content
  • leads
  • prospects
  • Dotdigital

    • Keyskills :
    social media administration telemarketing digital marketing campaigns web content leads prospects Dotdigital

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