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Room Service Manager

Firmdale Hotels
Job LocationLondon
EducationNot Mentioned
Salary£35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have anexciting opportunity for a Room Service Manager to join our highly successfulteam here at our Knightsbridge Hotel. Your main responsibility will be to oversee thedaily operation of the hotel room service, working alongside hotel managementand team members, to ensure that the highest level of customer service is beingdelivered and the expectations of our guests are consistently exceeded.What we Offer:

  • Perkbox –A team member platform offering a huge variety of discounts and our reward andrecognition program
  • Wage Stream– An employee app to stream your wagesbefore payday
  • PaidOvertime
  • Flexibility
  • No splitshifts
  • Cycle towork Scheme
  • Uniformand Meals provided
  • UniformsDry Cleaned
  • SocialEvents, Wellbeing and Team Activities
  • Awardwinning training opportunities and Career Development
  • FirmdaleExperience and Long Service vouchers (Afternoon tea, dinner for two, Film Cluband an overnight stay)
  • And muchmore!
What you Need:
  • Experienceof leading and managing a team
  • Excellentattention to detail
  • Passionfor providing first class customer service
  • Strongorganisational and communication skills
  • Trainingdesign capabilities
  • Knowledgeof food and drinks industry
Why join Firmdale HotelsFirmdaleHotels is an international award winning group comprising of 10 high end luxuryhotels and 8 bars and restaurants in London and New York.We aredelighted to have been recognised by the hospitality industry for some of thegreat work our teams have done. To name a few of our recent awards andaccolades;
  • Firmdale Hotels - “Winner of the BestEmployer Award at The Cateys 2017 & 2020 and Number One in The Caterer BestPlaces to Work in Hospitality”
  • Manager of the year - Laura Sharpe,Cateys 2018
  • Hotel of the year - Group - Cateys2018
In line with the Asylum and Immigration Act1996, we do require all applicants to have the eligibility to live and work inthe United Kingdom. Documentation will be required at interview stage.

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