Response OfficerNational Art Gallery

Job Description

To provide security service in line with the assignment instructions and customer requirements in order to protect the customers employees, property, members of the public, and other assists. To deliver the highest levels of customer service which consistentlydemonstrate Securitass core values of Integrity, Vigilance, and being Helpful as well as the gallerys shared valuesShift pattern: 3 on 2 off (average 4.2 days and 41 hours per week across Mon-Sun)£12.65phResponsibilities:

• Ensure you are aware of the galleries shared values and ensure they are implemented
• Ensure you provide a welcoming presence for all staff, guests and visitors entering the gallery
• Ensure you report for duty on time and are in the right position ready for the gallery opening
• Take responsibility for problems/issues that staff and visitors may have
• Be able to work independently as well as part of a team
• Prevent and deter unauthorized access to the site
• To provide a first-line response to incidents within the boundary of the galleries property line Ensure the entrances to the gallery are correctly set up ready for opening to the gallery each day and that all relevant equipment is correctly in place
• Have the ability to carry out emergency procedures within the gallery including dynamic lockdowns
• Conduct external and internal security patrols, ensuring they are carried out effectively and safely
• Carry out routine tests of security equipment where appropriate Ensure health and safety procedures are followed at all times
• To implement and adhere to any security requirement if a threat level is altered
• To respond to first aid incidents as and when required * Report instances of property at risk of being lost/stolen, damaged, or vandalised e Operate security equipment assigned to you correctly
• Conduct security searches when requested such as bag searching or screening of visitors and operating security search equipment
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles
• Respond to panic alarm activations within the gallery
• Respond to calls for assistance when requested to do so
• Assist in salvage duties when requested to do so
• Conduct fire marshal duties
• To closely liaise with the Ops Support Supervisor / Security Team Leader / Duty Manager regarding operational matters cascading to team members where required
• To ensure required your personal uniform standards are maintained and correct working equipment such as radios are issued and returned in full working order
• To complete accurate Incident/accident reports when required and maintain accurate records

Essential Skills Competencies:

• Managing and leading others
• Self-motivating
• Strong decision making
• Effective communication skills
• Business Acumen & Commercial Awareness
• Operational Excellence
• Strategic Thinking (Planning & forecasting)
• Customer and team management
• Relationship building & networking
• Knowledge and experience of procurement
• Person Specification

Minimum Required:

• Must have a valid SIA Door Supervisor Licence.
• Must have the right to work in the UK.
• Must be over 18.
• Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
• No current criminal convictions.
• The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
• Excellent communication skills and a strong customer focus.
• Be punctual and reliable.
• Be willing and able to work shifts covering days, nights, and weekends.
• Be sensitive towards and show an understanding of the requirements of people with disabilities or special needs.

About Company Securitas Benefits:

• Paid annual holiday
• Company Pension and Life Assurance Scheme
• Car allowance
• Discounted gym membership
• Wellness advice and support
• Cycle to Work Scheme
• Car lease and new car purchasing schemes
• Employee discounts and cashback savings across hundreds of your favourite high street brands, online shopping, holidays, and days out.
• City & Guilds accredited training program for professional and personal development
• Support to gain your SIA license

Join the Securitas Team today!

Keyskills :
Security Officer| SIA |SSP |Protective Services |Guard |CCTV| Door Staff