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Reservation Agent - Haymarket Hotel - Reservations

Job LocationLondon
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have anexciting opportunity for a Reservations Agent to join our highly successfulteam here at the Haymarket Hotel. To be successful in this role you will need to beconfident and an engaging communicator ensuring inspirational service isdelivered to our guests. Working as part of our front office team, you will beexpected to demonstrate excellent attention to detail, organisational andinterpersonal skills.We are looking for a Reservations Agent who is customer focused,demonstrates warmth and excellent communication. You will beconfident in your knowledge of the hotel rooms and facilities, being at ease whenrecommending rates and packages to guests and external agents.What we Offer:£12.00per hourPerkbox A team member platform offering a huge variety of discounts and our reward andrecognition programWage Stream An employee app to stream your wagesbefore paydayPaidOvertimeFlexibilityNo splitshiftsCycle towork SchemeUniformand Meals providedUniformsDry CleanedSocialEvents, Wellbeing and Team ActivitiesAwardwinning training opportunities and Career DevelopmentFirmdaleExperience and Long Service vouchers (Afternoon tea, dinner for two, Film Cluband an overnight stay)And muchmore!What you Need:

  • Ability to work under pressure
  • Demonstrate excellent attention todetail
  • Passionate about providing excellentcustomer service
  • Organisational and Communication Skills
  • Ability to work within a team
Why join Firmdale HotelsFirmdaleHotels is an international award winning group comprising of 10 high end luxuryhotels and 8 bars and restaurants in London and New YorkWe aredelighted to have been recognised by the hospitality industry for some of thegreat work our teams have done. To name a few of our recent awards andaccolades; Firmdale Hotels - Winner of the BestEmployer Award at The Cateys 2017 & 2020 and Number One in The Caterer BestPlaces to Work in Hospitality Manager of the year - Laura Sharpe,Cateys 2018 Hotel of the year - Group - Cateys2018In line with the Asylum and Immigration Act1996, we do require all applicants to have the eligibility to live and work inthe United Kingdom. Documentation will be required at interview stage

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