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| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
Company DescriptionSalary: £21,000 to £23,000 pa depending on industry experience within energy and/or telco, plus an additional £500 on passing probationHours: 40 hours across 5 days per week (Were open 8am to 6pm Monday to Friday & 8:45am to 4:30pm Saturdays)Location: Working from home (UK only)Start Date: 9th January 2023Required: Smartphone with a minimum: Androidphones9 and later versionsApplephones. Requires iOS 14.0 or later.Hello, were UWWere the UKs only genuine multi-service provider, providing energy, broadband, mobile and home insurance to over 800,000 customers.Our goal is to double in size over the next five years so we need lots more great people to join us in our journey.Everybody matters at UW. We embrace different perspectives, life experiences and personalities in an inclusive environment where people can have fun and grow together.Although were a FTSE 250 company and have been around for 25 years, we still have a small company feel and the culture of a start-up. Youll be joining a bunch of genuinely friendly people who love working together and really want to make a difference.The role - be the voice of UWSkip the commute and work from home as part of an award-winning customer care teamYoull be the person who gives us a voice and connects us to our customers.Youll help to solve our customers problems, providing them with support, advice and the peace of mind that their query will be resolved.We wont lie - its not always an easy role. Youll need to be willing to deal with challenging and vulnerable customers, there is a lot to learn and things are always changing. But well give you all the training you need when you join and then once youare part of a team, youll have people around you for continued learning and encouragement.Who were looking forWere looking for people with great customer service skills who enjoy resolving customer issues. Ideally, you will currently or have previously worked in a contact centre/call centre role.We also want you to be: