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Relationship Officer - Arabic Speaker

MARKET TALENT
Job LocationLondon
EducationNot Mentioned
Salary£30,000 - £32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

We are currently working with a reputable international bank based in London who is seeking a Relationship Officer to support their well established team. We require an Arabic speaker who speaks the Khaleeji dialect and someone who has some junior relationshipexperience looking for the next step in their career.Key Responsibilities & Accountabilities

  • Provide and maintain a high standard of customer service for Branch customers in the branch and/or by telephone, including translating for clients, dealing with general telephone enquiries etc
  • To action customer’s instructions received through the post in accordance with the Retail Banking procedures
  • Process new account applications for customers visiting the branch as well as applications received by post.
  • Notify the Senior staff for any potential suspicious activity; Assist the Branch Manager in finalizing transactions for customers.
  • Assist the Manager in any other project or exercise as required by the Branch Manager
  • Open and manage new account opening processes.
  • Assist the Branch Manager in training and coaching new recruits.
  • Deal with any Financial Crime/Compliance related queries/tasks in an appropriate and timely manner
  • Responsibility for conducting KYC in accordance with banks customer due diligence procedures.
  • Escalate high risk clients to senior staff for further review.
  • Ensure periodic reviews are being conducted in accordance with the risk classification of the client.
  • Address any material changes to the clients’ circumstances.
  • Ensure that all customer on - boarding and periodic reviews are completed within agreed timeframes.
  • Assist and help the AML Middle Office with any transaction monitoring queries.
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Keyskills :
AMLArabicCustomer ServiceKYCRetail

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