Regulatory Engagement Manager

Job Description

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision were looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliverresults and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Role ContextM&G plc and its subsidiaries operate in a complex and highly regulated environment. It is critical that we manage our engagement with our regulators to the highest standard. The Regulatory Engagement team, which sits within the Risk & Compliance function, iscentral to M&G meeting this outcome. This is a senior role within the team reporting into the Director of Regulatory Affairs. In particular, this role focuses on managing the regulatory relationships in respect of the [asset management / Life / Wealth] businesses("the business") and supports the Director of Regulatory Affairs:

• in the implementation of M&G Plcs regulatory engagement strategy through management, coordination and oversight of the businesss engagement with the Prudential Regulation Authority (PRA), the Financial Conduct Authority (the FCA) and the Pensions Regulator(referred to as "the regulators"); and
• working with relevant subsidiaries to provide appropriate oversight and leadership of all regulatory relationships in all jurisdictions in which the business operates, to ensure systemic regulatory themes are identified, managed and escalated as appropriate.

Principal Accountabilities• Support the Director of Regulatory Affairs in delivery of the Groups proactive regulatory engagement strategy • Act as a trusted adviser to key contacts across the business on regulatory matters, maintaining strong relationships with relevant stakeholders and supporting them in their proactive and reactive engagements with regulators. • On behalf of the Director of Regulatory Affairs, coordinate the "day to day" interactions with the regulators Supervisory teams, playing a key role in each stage of the regulatory engagement lifecycle for the business including: • Maintaining a record of all regulatory contacts / engagement, recording and following up on actions arising from engagement with the regulators. • Preparing briefing notes for individuals attending regulatory meetings, and acting as note taker to ensure there is an accurate record of the meeting. • Coordinating and developing high quality and timely responses to requests from the regulators as well as provision of regular MI. • Working with SMEs within the business, to review, provide input and guidance to shape materials before these are submitted to ensure that the regulators expectations are met. • Provide guidance and advice to business contacts in connection with issues which will (or may) require notification to the regulators. • Demonstrating sound judgment; provide high quality input, guidance and insight to ensure the regulators expectations are met, as well as consistency across responses. • Work collaboratively with the rest of the Regulatory Affairs team to ensure there is a seamless and consistent approach to regulatory engagement across M&G plc. • Where required, provide input to projects on the regulatory impacts of the project, ensuring there is appropriate and timely visibility to the regulators, allowing the opportunity for questions to be raised. Key knowledge, skills and experience• Seasoned Compliance professional, with a strong track record within complex, global financial services businesses. • Detailed knowledge of financial services gained by working within a Regulatory Affairs, Legal or Risk and Compliance function. • Extensive regulatory experience (ideally gained through work at the regulators and/or within the industry), including a deep appreciation and understanding of the regulatory environment and the regulators supervisory approach to [insurers and wealth managers/ asset managers]. • Good knowledge of the regulators rules and the structure of their handbooks as well as an understanding of the regulatory environment in the countries the business has significant operations. • Excellent interpersonal skills and both writing and verbal communication skills. • Excellent influencing and negotiating skills, ability to use influence and persuasion to resolve differences to a satisfactory resolution. • Excellent analytical skills - ability to review and challenge materials produced by colleagues, identify trends and hot spots from complex data and clearly articulate insights and propose a proportionate response. • Excellent presentation skills, including the ability to articulate and convey concepts and ideas to stakeholders in a clear and compelling manner. • Adept at nurturing and promoting effective working relationships with internal and external stakeholders - highly collaborative with an outward approach. • Delivery and outcome focused, possessing high levels of resilience and determination, as well as a dynamic individual who demonstrates strong initiative. • Ability to manage multiple, and changing, priorities, to ensure the regulators requests are addressed in a timely manner. • Ability to support and develop a positive Compliance culture across the organisation. • Able to demonstrate the right attitude and behaviours, which align with M&Gs values and purpose. • Educated to degree level, or equivalent qualifications/experience and/or professional qualification. Experience Level: Manager / Expert Recruiter: Helen Simons We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity,age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.