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Receptionist

Loveday & Co
Job LocationLondon
EducationNot Mentioned
Salary11.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Please scroll down to the bottom of the job description to apply Loveday are ground-breaking leaders in care and luxury hospitality, with proven success since 2016. We are opening three stunning, brand new homes in the heart of London and looking for exceptional people, with a passion for care, to join us.We are now looking an outstanding Receptionist to join our luxury care homes in London.Rated Outstanding by CQC and winners of Best Nursing Care and Best Individual Care Home in the 2021 Care Home Awards.What Loveday offer:

  • Paid breaks
  • London Living Wage accredited
  • Refer a friend cash bonus - £500
  • Annual cash bonus - £500
  • Accredited training
  • Sponsored apprenticeships
  • Medical cash plan which includes contribution to glasses and dental check ups
  • High staff ratios for team support
  • Beautiful surroundings and delicious communal meals with Members
Do you want to work with an award-winning team in beautiful properties with generous benefits, training opportunities and an encouraging culture, then please consider a career at Loveday.JOB PURPOSETo provide first class service to our Members, their families, guests and all visitors to Loveday Chelsea Court Place. To achieve this by learning, adopting and maintaining the Loveday Way of delivering outstanding levels of service in hospitality and frontof house operations.SPECIFIC DUTIES & RESPONSIBILITIES:
  • Complete the Loveday training programme and personal development plan.
  • To meet and greet all visitors on arrival and make sure that they are signed into the home.
  • To take any hats, coats and umbrellas, offer seating and a complimentary refreshment.
  • Respond to queries and direct clients as required, referring to management as necessary.
  • Answer incoming calls within three rings and redirect or take messages as necessary.
  • Receive, sort and distribute all mail and deliveries.
  • Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and can exit the building as required.
  • Ensure reception area is always immaculate.
  • Support the kitchen team to deliver first class Loveday dining experiences.
  • Prepare mise-en-place and make sure all cutlery, plates and glassware are polished.
  • Set up tables according to the Loveday & Co Dining Standards
  • Follow the service steps for each meal service.
  • Ensure that all fridges and snack areas are always fully stocked.
  • Recognise regular visitors and interact warmly with families.
  • Daily petty cash reconciliation and end of day reporting on Front of House Operations.
  • Create and process regular stationary order, monitor stock levels & distribution of stock.
  • Submit weekly orders for all non-medical consumables (stock requests provided by Senior Care Assistant, Housekeeper, Maintenance person and Head/Sous chef for their respective departments).
  • Maintain stock of Nespresso coffee pods through the Nespresso Professional portal.
  • Order, distribute and inform accounts of all member toiletries provided monthly.
  • Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
  • Provide ad hoc administration support as required by the management.
What to expect at LovedayWe understand how important our people are in making our Members lives as fulfilling as possible. We believe in going Above & Beyond everyday not just for our Members but our people as well. You can expect support from your colleagues and tailored trainingto help you achieve your career goals. Our high staff ratios mean you have the time and support to deliver great care to our Members. In hospitality we deliver service akin to a private members club, and pride ourselves on the quality of our food and diningexperiences, offering regular and family friendly hours.About LovedayLoveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our Members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality,to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and new services for seniors, such asHome Care.In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required fromcandidates as part of the recruitment process.Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status,or pregnancy and maternity.

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