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| Job Location | London |
| Education | Not Mentioned |
| Salary | 30,000 - 35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
JOB TITLEReceptionistREPORTS TOReception SupervisorJOB LOCATIONClient Site - LondonHOURS40 working hours per week, Monday to Friday with various shift patterns between 08:00- 18:00 as required (flexible to change shift at short notice)ROLE PROFILEAs part of our Reception / Concierge team, you will be responsible for ensuring a first-class employee experience offering seamless access to a range of Paragon services. The focus of the Receptionist role will be supporting our clients employees to improvetheir day to day working experience.ACCOUNTABILITIES AND RESPONSIBILITIES First point of contact supporting outstanding customer service to all employees and visitors of the office Management of meeting room bookings, assisting employees in a friendly, professional, proactive, and efficient manner with appropriate follow-up as necessary To work as part of a team to ensure a high level of customer service is demonstrated and adhered to in all dealings with clients To ensure that full flexibility is maintained working various shifts subject to changes at short notice To wear the Uniform / Dress code as requiredSKILLS AND COMPETENCIES Previous experience in concierge/ reception/ front of house/ hospitality roles is required Ability to always maintain a positive attitude and professional tone True desire to satisfy the needs of others in a fast-paced environment Ability to interact with employees and visitors effectively with tact and diplomacy Decision-making skills and ability to make good judgment to answer questions Ability to maintain confidentiality and handle situations with sensitivity and tact Excellent customer service and verbal and written communication skills Proactive approach to work with an eye for detail Organisational skills and a methodical approach to dealing with the varied needs of the employees Strong IT skills, competent in Microsoft Office 365 applications to intermediate level Flexible to change shifts at short notice Ability to learn quickly and follow core processes
Keyskills :
Customer ServiceReceptionist Duties