Reception and Office Lead

Job Description

You will work as a Reception and Office Lead for a global FTSE 250 recruitment business in London. You will manage 3 receptionists across 3 London offices whilst restocking and coordinating the facilities. This will be a temp to perm opportunity for theright candidate.Client DetailsPage Group is in 37 different countries and has over 7000 staff, were industry leading in training and development. You will work across 3 modern offices in the heart of London and be amongst a support, social network of colleagues.DescriptionAs the Reception and Office Lead, you will be responsible for:

• Line managementof2x Victoria House &1xAldermanbury Square Receptionists.
  • Recruitment of these positions.
  • Coordination of initial and ongoing training of the reception staff.
  • Ensure team is compliance competent.
• Arranging team rota to ensure operational service continuity (daily reception cover times).
• Cover reception duties in the event of sickness or annual leave.
• Oversee the provision of all new access cards for UK staff using PAC Access Control system.
  • Liaison with Stanley Security to log any soft/hardware issues for security system across all UK sites.
  • Ensure all issues are reported and resolved.
• Assisting with events held in Victoria House
  • Client meetings/events, Internal/external workshop, Candidate interviews, seminars, internal events.
  • AV set up, equipment hires, catering & refreshment hire.
  • To ensure necessary risk assessments are completed and permissions from BM are granted.
• Logging FM issues with Salisburyviahelpdesk and follow up of any outstanding jobs.
  • Identifying & reporting any H&S issues within the office.
  • Health & Safety Duties
  • Monthly First Aid kit checks
  • Reordering of any missing or expired equipment
  • Keeping office notice boards up to date with HS&E information (Fire wardens, first aiders etc.)
  • Being an appointment Fire Warden & First Aider within the office.
  • Point of contact for cleaners and contractors on site.
  • Oversight of the company taxi and courier accounts (Gett & Absolutely Couriers)
  • Management of the stationary, milk, and refreshment stock/orders for the Victoria House & Aldermanbury square offices.
  • Approval of non-core Lyreco orders from other regional office accounts.
  • Assisting the Marketing team with desk drops, highflyer material & Page Group merchandise held in the office.
  • Creating POs using GFS/NetSuite system for PFM suppliers (Stanley Security, Dairy Fresh, Kyocera, Digital ID, Royal Mail, Posturite, Iron Mountain, Restore & Shred It).
  • • Ad-hoc assistance for company secretaries & BSCs.
    Switchboard Duties
    • Management and oversight of the UK switchboard system:
      • Monthly reports on activity.
      • Regular liaison with regional offices to keep all contacts up to date.
      • Weekly switchboard rota to be distributed to the team to ensure its covered by at least 2 staff members are covering the lines during operational hours (09:00 - 17:00).
      • Switchboard operation (answering calls) to cover busy periods, lunch breaks, annual leave, and team sickness.

ProfileTo be successful in applying to Page Group, you should have:

• Experience in facilities, reception and office management
• It would be desirable for you to have managed people before
• Positive can do attitude
• Excellent communication skills

Job OfferYou will be rewarded with a temp to perm opportunity of 30k-35k with exceptional training, including management training.

Keyskills :
Receptionist and Office Lead