QA Supervisor

Job Description

Job title: QA SupervisorDepartment: TechnicalResponsible to: QA ManagerSalary: £30,000Hours: Sunday to Thursday, 1200-2000 (includes 30 min paid break) flexibility to support 24/7 production as required.Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine - soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert thats burstingwith flavour.We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of peoplesmart, passionate, interesting, and funnywho work really hard to support and live our values, all the while keeping our missionin our forethoughts.About the QA Supervisor:Reporting to the QA Manager, you will be responsible for leading and motivating the QA team in monitoring and evaluating product and processing systems as well as factory practices.You will understand, implement, and review quality systems associated with the production of food to the agreed safety and quality standards. Ensure KPIs are monitored and presented to allow identification of improvement plans. You will be involved in theevaluation of risks prior to the introduction of and establishment of controls of a new process, product or raw material, whilst providing the practical support and drive to promote a Quality Assurance culture.Key Responsibilities:

• To participate and direct QA team to observe and audit production processes and GMP, ensuring products are made to specification and within BRC standards - reporting findings to managers as appropriateTo assist in delivery of site standards for visits andaudits either through direct input, indirect support and or organisation of QA team activities
• To coordinate non-conformance findings including actions taken and report to relevant department managers/suppliers - ensuring completion of any required corrective actions from day to day issues e.g. micro results for positive release. In addition, trendnon-conformances to identify recurring issues and find and recommend permanent solutions
• To ensure products and ingredients are evaluated against specification
• To support the promotion of a quality culture and help to develop the quality management system
• To coordinate QA requirements for product launches e.g. updating required documentation and systems, liaison with Process team and line support to ensure product is manufactured to correct standard
• With guidance from Line Manager, manage QA activities required to deliver improvement of Technical KPIs e.g. audit of non-conforming processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits
• Ensure KPIs are monitored and presented to allow identification of improvement plans
• To plan and co-ordinate work of the QA team to meet requirements of the quality management system and the needs of the business ensuring that the QA team are kept up to date with all business and customer communication as appropriate
• Lead, motivate and inspire QA team to achieve personal development and continuous improvement
• To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment
• Provide cover for QA holidays or absence

Essential requirements:

• Degree in food science or equivalent
• Food Safety, HACCP and Internal Auditing qualifications
• MUST be a natural team leader
• 1+ years of experience in a QA Supervisor role for a BRC certified company
• 3+ years of experience in a QA role within the food industry
• Experience working within a high risk/high care environment
• Understanding of food safety and HACCP within a factory
• Excellent communication skills with the ability to work cross functionally and of their own accord

Some of our benefits:

• Family friendly policies as well as enhanced maternity and paternity pay
• We understand that mental health matters. We partner with GroceryAid to provide remote emotional support to team members
• Up to 4 weeks of paid sick leave
• Watch out for Random Acts of Kindness, as well as plenty of prizes
• Private health scheme
• Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest
• Food and drink - In ordinary times, we stock all the coffee and tea you can drink and encourage you to grab a piece of fruit while making your hot drink
• Your work environment - Our bright and spacious offices provide lots of natural light, a jungle of plants, company library, and different spaces to relax and focus on what you need to do
• Your social spirit - While in-person socials are on hold due to COVID, we are still keeping the social spirit alive by hosting virtual events, holiday parties and a variety of activities throughout the year. When the office is open, we host parties andsocials, including weekly drinks on Fridays, and enjoy spending time with each other
• Your holidays - We believe in finding your work-life alignment and encourage all staff to use their 25 days, plus public holidays.

To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.Our approach to diversity is simple its about embracing everyone, and everyone is welcome at Little Moons. We are committed to welcoming everyone, regardless of gender identity, orientation or expression. We are diverse in age, race, physical or mentalability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.All applicants must have the right to work in the United Kingdom.

Keyskills :
Food ManufacturingFood Science