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Job Location | London |
Education | Not Mentioned |
Salary | £40,000 - £45,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
My client is an innovative and highly reputable independent managing agent. They are currently looking for an experienced Property Manager to join the team.Main duties:-Undertake the administration and management of the service charges for a portfolio of a portfolio of residential -developments.-Responsible for effective delivery of all operational and business processes so as to ensure the delivery of safe, personal and professional management service.-Managing site staff (concierge, porters, caretakers) and an Assistant Property Manager on a daily basis.-Taking a lead on formal resident and client liaison including residents meetings, building relationships with clients and customers.-Implementation of efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience.-Overseeing delivery of efficient and effective repair and maintenance requirements.-Contractor appointment and management, utilising site staff where appropriate.-Responsibility for Health & Safety.-Ownership of service charge budgeting, financial management and reporting.The person:-AIRPM qualified.-Minimum of 3 years+ of experience in a similar role in block management.-Previous experience of delivering services to a very high level of quality in a customer facing environment.-Proven Operational Management experience, including on complex schemes and contracts.-Excellent customer service skills - the ability to build and maintain strong relationships with clients/residents.-Full awareness of the latest developments in Property Management/FM thinking and understanding of the Property Management/FM market, including new procurement methods, supply chain management, partnering relationships, open book management, and end user self-service. Required skills
Keyskills :
Property Manager Block Manager