Program Manager, Dangerous Goods

Job Description

*This position will be based at our headquarters in Luxembourg. At Amazon, were working to be the most customer-centric company on earth and to grow in a safe environment for both our associates and our customers.We are looking for an EU Program Manager to join our Dangerous Goods team.This position is located in our EU Headquarters in Luxembourg.The Dangerous Goods Program Manager will ensure Dangerous Goods meet applicable European regulatory requirements, strategize with internal stakeholders to support business expansion, develop best-in-class standard operational processes, improve them and providesupport to stakeholders during the implementation phase. The candidate will maintain and continually seek opportunities to improve existing processes via benchmark and best practices while interacting with a broad group of stakeholders and functions.The candidate needs to be able to work in an ambiguous environment, while managing projects and diving deep into operations. The role also requires an aptitude to adapt to scope changes, to propose solutions, to be able to drive processes across Amazon?s expandingnetwork and linking into global initiatives.The successful candidate will closely work with Amazon Technology, Transportation, Legal, Retail, Fulfilled by Amazon and our Fulfillment Center teams.Job Responsibilities include: - Define standard operational processes applicable to EU Dangerous Goods, implement / support the implementation, maintain and align these operational processes across EU;- Continuous improvement: identify, analyze, develop, deploy and actively seek cross-functional coordination opportunities to improve processes, safety and customer experience;- Clear, precise, and regular communication with all stakeholders including ongoing project/program status reports as well as capturing requirements from various stakeholders;- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program;- Become a subject matter expert in Dangerous Goods and advisor for stakeholdersKey job responsibilities- Define standard operational processes applicable to EU Dangerous Goods, implement / support the implementation, maintain and align these operational processes across EU;- Continuous improvement: identify, analyze, develop, deploy and actively seek cross-functional coordination opportunities to improve processes, safety and customer experience;- Clear, precise, and regular communication with all stakeholders including ongoing project/program status reports as well as capturing requirements from various stakeholders;- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program;- Become a subject matter expert in Dangerous Goods and advisor for stakeholdersWe are open to hiring candidates to work out of one of the following locations:London, GBRBASIC QUALIFICATIONS - Bachelors degree or equivalent- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent- Experience handling confidential informationPREFERRED QUALIFICATIONS - Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Experience in program requirements definition, together with data and metrics leveraging to drive improvementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact theApplicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial + (tel:+). If calling from Ireland, please dial + (tel:+).