Program Manager

Job Description

At Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you’ll be an essential part of innovating & transforming our processes. You’ll be taking the lead on the design and launch of new programmes forour customers. You’ll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. Key job responsibilities~ Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables ~ Use data to understand operational challenges and create continuous improvement initiatives ~ Work with a variety of other Amazon departments to identify and leverage best practices ~ Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress ~ Manage stakeholders and internal processes, and define standardsA day in the lifeAs a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and yourteams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation. You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success. About the teamAmazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped withthe latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.We are open to hiring candidates to work out of one of the following locations:London, GBRBASIC QUALIFICATIONS - Bachelors degree in business, engineering, operations, supply chain, transportation logistics- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization- Experience in complex problem solving, and working in a tight schedule environment- Experience working cross functionally with tech and non-tech teams- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLPREFERRED QUALIFICATIONS - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- 2+ years of driving end to end delivery, and communicating results to senior leadership experience- Advanced or Masters DegreeAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact theApplicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial + (tel:+). If calling from Ireland, please dial + (tel:+).