Product Owner / Business Analyst Sales & Research Technology Associate, London

Job Description

About J.P. Morgan Corporate & Investment Bank (CIB) J.P. Morgans Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The worlds most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Position & Team Overview Sales CRM & DCS Technology is a team that supports the global Sales & Research and Client Services organization using CRM, digital workflow and MIS tools across the Investment Bank. This involves leveraging a wide range of tools that will help sales make decision efficiently, while collecting valuable client intelligence data points (trade, revenue, deal, profitability, clients, contacts, etc.). We are a global team with over 60 team members across Americas, EMEA, and APAC regions. CRM Technology is part of the larger Sales & Research Technology organization. Our user base is roughly 4,500 staff globally. Our philosophy: • Diversity - we strive to be an inclusive and diversified team, with members sharing and learning from each other • Innovation - we employ not-afraid-to-fail mentality, taking the lead to be innovative in a controlled manner • Work-life balance - with a global team structure and coverage, we want you to have a healthy lifestyle while being productive at work. The Sales CRM & DCS Technology Associate will work as a Product Ownerwith a fast-paced, high-energy diversified team. Key responsibilities • Identifies internal customer needs by interfacing with stakeholders as needed to define the scope and position of parts of the product portfolio • Able to forge productive working relationships with product leads, business and technology stakeholders and other team members. Define and design business functionality based on an understanding of product strategy, operational, infrastructural, regulatory and market needs. • Applies design thinking and creates and maintains the product roadmap in collaboration with stakeholders • Acts as the primary point of contact for several aspects of the product related to stakeholders, partners and customers; manages the process collaboratively via design working groups • Ability to analyze complex cross functional business processes to produce business and technical requirements that are documented in epics and user stories. • Creates and track product related OKRs and works with technology and Operations teams to help realize goals • Facilitates walk through sessions and workshops and ensures optimal usage of time by driving effective meetings with only the required participants. Skills • Knowledge of product management techniques (e.g., user journeys/user stories, product roadmapping, feature matrix) • Up-to-date knowledge of technology standards, industry trends, and emerging technologies (e.g. latest best practices on SDLC, UX, Quality, Cloud and Data) • Strong knowledge of product strategy development • Familiarity working in an Agile environment & concepts • Experienced working across multiple work streams and teams, flexibility to work with users across different time zones (when required) and within rigid timelines. • Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers • Proficiency in SQL and other data analysis skills a plus Experience • Experience in product management focused on technology products for external clients is an added advantage • Experience of working in large Transformation Programmes with Product leads, business and technology stakeholders • Proven experience of building strong, cohesive partnerships with the business, operations, technology and other key stakeholders About J.P. Morgans Corporate & Investment Bank: J.P. Morgans Corporate & Investment Bank is a global leader across banking, markets and investor services. The worlds most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com. The hiring manager for this job opening would welcome a conversation about flexibility. This could range from ad hoc flexibility in a full time position, to a more formal Flexible Work Arrangement JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Governments Disability Confident Scheme.