Product Manager

Job Description

Role: Product ManagerLocation; London/HybridSalary £50k - £60kJOB PURPOSETo lead the definition and delivery of a product roadmap & backlog that effectively balances user, customer and internal stakeholder needs with business capabilities and budget. To be a product expert within the business, demonstrating a deep expertise inthe product(s) and the market, building a strong knowledge of the key users and customers, acting as an advocate for their needs and views. Active member of the product team, effectively delivering the roadmap alongside developers, UX / UI Designers, projectmanagers and / or scrum leads.KEY ACCOUNTABILITIES Lead the definition and delivery of a product roadmap & backlog. Manage the prioritisation, definition and delivery of assigned product enhancement projects, collaborating with relevant stakeholders, UX & design teams and the technology vendor for theproduct(s), along with carrying out user testing, so as to meet the business goals and KPIs set out for the product(s).Talk accurately about your core user personas and their common user journeys drawing on data.Explore new enhancement concepts, effectively drawing on user research and web analytics as well as collaboration with UX Designers to test, validate and evolve.Lead the creation of user stories for enhancement projectsResponsible for guiding the development team to prioritise and effectively execute the technology solutionLead project teams and meetings, driving discussions and decision makingsDevelop a thorough understanding of the product(s), who are using them and how by analysing product usage data and conducting user research. Set, monitor and analyse KPIs for all enhancement projects.Earn trust, collaborate with key team members from across the business working on the day-to-day running of the product(s) to improve efficiencies and solve product-related issues.Communicate internally and contribute to external communication, with non-technical language, as relevant, to ensure product enhancements and success are promoted andunderstood, and that any issues or bugs affecting the use of the product are shared and handled, as appropriate.Interact regularly with product customers & users to ensure full understanding of their wants, needs and perspectives in order to be an effective voice within company advocating their viewpoint.Report your work towards your product vision in alignment with your team, framing your work to relate back to the long term goals of the product. Establish strong relationships with product stakeholders, promoting the reputation of the product, and thework of the Product Innovation department.Do your work with DEI in mind to include diverse voices in your work, follow accessibility principles and demonstrate inclusive behaviours in the way you work with colleagues.Do your work with a Lean Mindset, systematically improving your work processes to continuously look to add more value for your customers and drive efficiencies in your workActively engage in emerging technologies, techniques and innovations to drive strategic business decisions.SKILLS, QUALIFICATIONS & EXPERIENCE Experience working in Product ManagementAwareness of the Academic Publishing IndustryStrong attention to detail skillsStrong written and oral communication skillsStrong time management skillsStrong relationship management skillsStrong analytical and problem-solving skillsStrong working knowledge of the full suite and administration of Office 365 Microsoft solutionsStrong knowledge of product management best practices, UX and UI processesExperience with market and user research and integrating user feedbackGood understanding of the latest tech trends, including technologies for learning &researchExperience with Agile development and tools such as Jira or equivalent, and workingknowledge of Google Analytics and/or other data analytics / data management tools