Product Design Lean

Job Description

Product Design Lead fully remote opportunity and open to residence of the United Kingdom. Benefits are BUPA and PensionThere are jobs and there are places where you get to do your best work. Work that gives you itchy fingers. Work that gives people Goosebumps. Because you are ready to go to the moon. Because you are ready to start co-creating something that you will be rememberedfor. If you want your fingerprints on something big - you are welcome here. We are currently looking for awesome people to join our team.If you see the playground rather than the obstacle course, If you are happy to have a beginners mind, snigger at convention, if you see that it takes a village to raise a new product. We already like you. You are probably one of us.We are hunting for a seasoned Product Design Lead, with solid experience across all known, unknown product design development stages and strategies. In this role you will play a key part in fulfilling our product strategy and business objectives.As the lead designer, youll get to work at all levels: everything from contributing to the product roadmap, all the way through to crafting delightful micro-interactions.The right candidate is a highly creative problem solver, who is both insights and research-driven, and has a good grasp on how to build a global product that moves money around. This is a senior-level full-time design role. Youll be expected to lead multipleinitiatives from start to finish. You should be comfortable shaping and driving projects from a high level, as well as executing design work at an individual contributor level while building out your dream team.Key ResponsibilitiesWho you are:

• Good heart. Growth mindset. Diverse thinking. In that order.
• A Passion and empathy for products and people.
• No fear of failure. Not even a glimpse. Jump in head first kinda person.
• You managed a product that moved money around before.
• Good understanding of payments, native apps, web apps and portals.
• Passion for user, tech, and business needs and solving problems.
• Detail-oriented, process-driven with a focus on quality.
• Embraces ownership, loves data and is output-driven.
• Enthusiasm to understand market trends and what the means for our customers

Your role will require you to:

• You love the craft of product design and strategic thinking.
• You are passionate about design processes & systems and continuously explore new patterns and best practices for your problem-solving toolkit.
• Youre experienced at taking customer and business goals, and applying the design process to deliver practical and creative solutions.
• You understand the importance of putting the person before the device. Designing for your customers hearts and heads first and ultimately profitability.
• You like working collaboratively with others, driving projects with multiple stakeholders, and getting feedback along the way.
• Uses creativity from a wider perspective to take a What problem are we trying to solve philosophy/approach.
• Experience leading projects while sharing work with other product designers and collaborating with cross-functional leadership
• Lead design decisions and guide user research initiatives
• Create new design systems and frameworks for improving the overall design consistency, accessibility, usability and productivity.
• Capable of capturing insights from user interviews, interaction, and observation that are driven by a deep concern for the customer and generate user analytics.

Iteration Planning

• Ensures close collaboration with the product and development team.
• Play an active role in mitigating impediments impacting team performance.
• Proactively try to mitigate late found defects that impact the customer experience.
• Demonstrates design application knowledge or specific domain expertise.
• Clearly communicate and guide design journeys via product deep dives
• Define customer needs and lead the design team addressing those needs
• Facilitate the creation and maintenance of proper product documentation.
• Diverse thinking and fresh ideas. Thinking big or even a little bigger than that.
• Participating in product, marketing and ops meetings to ensure alignment.
• Analysing product usage data to bring the best experience to our customers.

Leadership:

• Youre interested in learning more about organisational behaviour, leadership, psychological safety, and ways that people and software can make teams more effective.
• You want to work with a mission-driven team thats helping other teams be more effective, and making the workplace a bit more human.
• You want to work at a company, where you can have a huge impact on shaping and leading the product design team.

Skills/Experience:

• 5+ years of professional product design experience in the digital product space. (Bonus if youve worked on FinTech/Payments products before)
• 5+ years of product design lead experience, having managed product designers and development cycles from concept to launch in an agile environment.
• Have a robust portfolio of digital products demonstrating your design thinking abilities and how design decisions impact the customer experience.
• Excellent communication, organisational and time management skills.
• Ability to manage resources across distinct locations and time zones.
• Able to work and collaborate in a remote environment
• You have a good internet connection, and can normally be available during core-hours synced with Central European Time (GMT+2)