Product Delivery Lead Scrum Master

Job Description

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision were looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliverresults and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role M&G are looking for an experienced and enthusiastic, non-technical Lead Scrum Master to join our agile Product Delivery team to help deliver high quality products. This role is a business process role. The Product Delivery team are responsible for launching funds, mandates and investment vehicles, product changes and other product related projects. This is a great opportunity to collaborate with a talented, diverse team of product delivery experts who arekey advocates of agile practices and values, using these to help drive forward the delivery pipeline. Key responsibilities for this role include the facilitation of the scrum process for two (or more) squads, coaching the team, removing delivery impediments, and ensuring that the team adheres to and lives agile principles and values. We are looking for exceptional interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to a variety of audiences. This position requires an individual with a proven abilityto lead/coach teams across a variety of projects and deliver solutions that meet and exceed stakeholder expectations. This role is hybrid requiring 2 - 3 days in the office a week. Key Responsibilities for this role:

• Lead and coordinate scrum ceremonies, such as sprint planning, daily stand-up, sprint review, and retrospectives.
• Assist product owners, helping them manage Product Backlog Items, ensuring they know how to arrange the Product Backlog to maximize value.
• Assist in the production of monthly Management Information reporting and ad-hoc queries.
• Coach the team on agile best practices, such as self-organization, collaboration, and continuous improvement.
• Monitor the teams progress and performance using appropriate metrics and tools.
• Identify and resolve impediments that hinder the teams ability to deliver the sprint goals.
• Foster a positive and productive team culture that promotes innovation, creativity, diversity of thought and customer satisfaction.
• Collaborate closely with the product owner, stakeholders, and other scrum masters to align the teams vision, goals, and priorities.
• Support the team in delivering high-quality products that meet the customers needs and expectations.
• Advocate agile, help the product delivery team and relevant stakeholders to embrace agile core values, adopt and apply agile principles, and implementation practices.
• Fostering a continuous improvement culture.

Key Knowledge, skills, and experience:

• At least 5 years of experience as a scrum master in an asset management or financial services environment.
• Demonstrate relevant experience of business process based non-technical agile.
• Certified Scrum Master (CSM) or equivalent agile certification.
• Understanding when to be pragmatic in applying agile techniques and principles.
• Excellent communication, facilitation, and people skills.
• Ability to work effectively with diverse and cross-functional teams.
• Strong problem-solving and conflict-resolution skills.
• Working knowledge of Jira.
• Working knowledge of MS Office tools, including advanced Excel.
• Ability to host workshops and ceremonies face to face, hybrid and via MS Teams.

Closing date: 21st January 2024 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity,age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.