Payroll Administrator

Job Description

Payroll Administrator Location: Denmark HillParking: Not specifiedJob Type: TemporaryDuration of booking: Expected to last up to 3 months with a very likely extension to 6 months or further.Proposed start date: ASAPSector: HealthcareBase: HospitalBand: 5Pay Rates: £15.20 - £18.70 PAYE per hour£17.00 - £20.90 PAYE INCLUSIVE OF HOLIDAY PAY per hour£19.30 - £23.80 UMBRELLA per hourDepending or skill and experience.Working Days and Hours: Monday to Friday, 37.5 hoursHybrid Working: Not possibleJob SummaryThe post holder will manage, plan and organise their workload, be expected to work independently and to use initiative to resolve any complex problems arising and communicate solutions effectively, escalating issues to the Agency and Payroll Team Leaderwhere deemed necessary. They should have a comprehensive knowledge of payroll, ESR and will be required to work as part of a team and demonstrate good organisational skills to ensure effective service delivery.

• Ensure the timely and accurate processing of the payroll files and programs that are required for end-to-end processing of the weekly payrolls, in line with daily and weekly deadlines.
• Ensure that the production of various Excel spreadsheets, daily, weekly and on an ad hoc basis are carried out to accurately record and reconcile payroll information.
• Liaise with various external agencies to provide copy of timesheets and other information as required.
• Maintain an effective working relationship with other members of the department, other employees within the Trust and external organisations to deliver a professional service focused on achieving a high level of customer satisfaction.
• Answering incoming calls from bank workers, managers, internal contacts and suppliers.
• Process adjustments and uplifts as per current processes.
• Ensure all new starters, changes in banding and substantive bank workers are actioned on the payroll system (ESR) on time every week in order to process payment for the following Friday.
• Ensure that pay queries are dealt with timeously, courteously and in confidence. Ensure that all correspondence, internal and external, is answered promptly in accordance with the Data Protection and Freedom of Information Acts.
• Liaise with Capita with regards to any payroll queries, and ensuring that all issues are dealt with.
• Processing of sickness, maternity leave, overpayments and leavers.
• Analyse non-routine and often highly complex queries, reports and information received, interpret the same and find solutions to any problems and give guidance to those who may be affected for example overpayment procedures.
• Deputise for the Agency and Payroll Team Leader in their absence.

Requirements:

• Educated to NVQ Level 4 and/or equivalent qualification and/or equivalent experience
• Knowledge of payroll processes.
• Good understanding of data protection issues and confidentiality.
• Experience working within a customer focused office environment in a large, complex organisation.
• Experience using ESR
• Good understanding of AFC terms and conditions
• A good understanding of HR and payroll data systems.
• Excellent verbal and written communication skills. Able to deal sensitively with complex HR queries.
• Advanced IT Skills, including reporting.
• Excellent communication and interpersonal skills.
• Able to work under pressure and manage a diverse workload to strict deadlines.
• High standards of accuracy, attention to detail.
• Ability to communicate complex/sensitive information clearly and with confidence.

Keyskills :
NHSPayrollESRPayroll Services