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| Job Location | London |
| Education | Not Mentioned |
| Salary | £13.15 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Customer Service staffContract: ASAP - on-going temp role. Pay: £13.15Hours: Full time and Part time. Various shifts available start times from 5am, latest finish 1am.Must be available to start from mid Jan 2024.You will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively ensuring passengers have valid tickets to use the client express service, and that they are directed to the correct train/platform.You will often be the first person and the last person our customers meet on their journey, therefore your role as Gateline officer is vital in upholding the safety and service to all customers.Responsibilities:· Effectively manage the crowds for passenger using client express service, ensuring they have a valid ticket to travel and that they are in the correct queue dependant on their destination.· Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.· Report any incidents and undertake measures to ensure the safety of the station.· Undertake ticket checks and pass any irregularities to Revenue Protection.· Wear uniform and I.D badge when working on shift and travelling to and from that shiftBasic Requirements:· Good written and verbal English. Excellent customer service experience· Clear DBS checks· Adhere to Adecco Rail Drug and Alcohol policy· Well-presented and willing to adhere to Adecco Rail uniform standardsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Keyskills :
customer service/train/rail/customer/service/paddington/advisor/station