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Office Administrator

Talentspa
Job LocationLondon
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Office AdministratorLocation: LondonSalary: £25,000-£30,000 per annumHours of Work: Monday – Friday, 8am – 5pmAbout the Company:Our client is small growing business made out of multiple teams of engineers who carry out installation of gas fires, gas supplies, chimney sweeps and tests, lining and design, and not only, all over London.Although they are currently a small team, they keep on expanding as time passes, hence they are in the search of an experienced full-time Operations Co-Ordinator to join their team.Office Administrator Responsibilities:

  • Co-ordinating the diary and booking in appointments for teams of engineers
  • Support the Gas Manager to ensure that gas engineers within delegated area are working in accordance with the relevant company, Gas safety, HETAS and building regulations and legislative standards
  • Answering and directing telephone calls in a professional manner
  • To provide callout response for the client
  • Deal with sales and customer service inquiries via phone and email
  • To coordinate project works within set time frames ensuring client expectations are met
  • Addressing client complaints or account queries
  • Issuing invoices
  • Placing daily orders and managing the purchasing diary
  • To evaluate performance and ensure the proper servicing and maintenance of equipment under contract to the company is carried out
  • To ensure that administration requirements are actioned on time and all necessary documents / records are maintained accurately
  • Managing content and functionality of our online store
  • Organizing incoming and outgoing post including couriers
  • Administrative support to the manager of the company
  • Attempt to solve issues in the first instance
    • Office Administrator Requirements:
  • At least 2 years’ experience in a similar role
  • Keen to work hard within a busy, flexible, friendly, family owned company that is growing
  • Good organisational and communication skills with ability to write technical reports and or communicate verbally with Manager and client representatives
  • Attention to detail
  • Experience of email, spreadsheets, databases and good general IT knowledge
  • Computer Literate (Excel, Word, PowerPoint, Outlook)
  • Motivated and enthusiastic
  • An excellent team player, but enjoy working on your own initiative and taking responsibility
  • Ability to work safely at all times and the ability to understand contract and Health & Safety requirements/regulations
  • Customer focussed individual with proactive approach to working
  • Ability to identify issues or risks that require escalation as necessary to Manager.
    • Desirable:
  • Degree level candidate would be preferable but not essential.
  • Previous experience in construction industry / project coordination
  • Ability to read and interpret technical drawings and schematics
    • If you think that you are suitable for this Office Assistant role, please apply now!

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