Nursery Manager Level 5 Apprenticeship

Job Description

At Banana Moon, we see things from a parents point of view - and always put your childs needs first. Therefore we have created a caring, loving and secure environment for your child.We use a blend of the latest technology and traditional values to insure your child is given the best opportunity to develop in todays modern world.The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to every day management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspectsof the business whilst balancing a high degree of sensitivity to the needs of children and families. The Nursery Manager will be responsible to the Director.Job Duties:Operational

• Report to the Director regularly relating nursery operation and performance.
• Adhere to policies and procedures implemented by Banana Moon Franchise, ensuring relevant legislation is met and no unauthorised changes are made to company documentation.
• Having key holder responsibility.
• Be alert to issues of safeguarding, ensuring that the welfare and safety of the children and adults is paramount, recording and reporting any concerns to the external safeguarding agencies where required.
• Deal with complaints (verbal/written), reporting to governing bodies and Head Office where warranted.
• Assist with Head Office Quality Improvement Visits and Inspections.
• Ensure ratios are in line with policy and staff rotas are financially astute.
• Responsible for admissions.
• Ensure daily registers and records of children in attendance are accurate.
• Oversee roles and responsibilities as required by legislative requirements and liaise with external agencies.
• Responsible for H&S across the company, ensuring relevant policies and H&S at Work Regulations are complied with.
• Ensure regular emergency evacuation drills are carried out.
• Maintain high standards of cleanliness and hygiene, overseeing kitchen documentation and practice.
• To administer or oversee first aid and medication.
• To ensure the safer recruitment policy and procedure is adhered to.
• Create and implement Nursery Evaluation alongside all staff members.
• Ensure regular staff meetings take place.
• Identify, via, reviews and appraisals, training requirements of employees and organise internal/external appropriate training with prior financial approval of the Director. Liaise with child-care training providers and student mentors.
• Address staff underperformance issues.
• Oversee the planning and provision of a stimulating environment with a balance of challenging and inspiring child/adult lead activities reflecting childrens individual needs and interests.
• Liaise with Deputy Manager/Room Leaders to ensure confident systems are in place to guarantee the continued smooth running of the settings in their absence.

Financial Operations

• Completion of monthly financial performance reports for the Director.
• Accountable for the nursery software management system.
• Manage waiting lists and forecasting future occupancy.
• Control the implementation of any government funding.
• Ensure invoices are processed on time and forwarded to parents.
• Submit documentation for payroll by the required dates.
• Ensure the collection of fees are recorded on the nursery management software system and payments are safely kept.
• Devise and implement a proactive and ambitious marketing plan to drive the quality reputation of the company whilst managing occupancy levels to maximum capacity.

Customer Service Operations

• Actively promote services to entice prospective customers and ensure the retention of families.
• Train staff members how to conduct an informative, professional and welcoming show rounds to prospective customers.
• Maintain confidentiality of sensitive family information whilst adhering to child protection policy and procedures.
• Ensure regular, detailed communication with parents via newsletters, parents evenings, open days/evenings, strong key person relationships.
• To undertake such duties as reasonably requested by the Director and to work in a flexible way on occasions that tasks arise which are not specifically covered in their job description.

This is not an exhaustive list and some responsibilities may differ. Skills Required

• To be able to work well with other team members
• To have initiative and creativity, especially as a leader
• To have strong leadership skills

Personal Qualities

• To be kind, patient and compassionate, a must when working with little children
• To be committed to the nursery, and have integrity

Qualifications Requirements

• To hold a Level 3 Childcare qualification and to have a minimum of 2 years experience working in a nursery
• To have a safeguarding qualification as well as paediatric first aid certificate - Must bring all qualifications to interview
• To have a current DBS and be on the update service; passport to be in date to check residency status and ID

Additional detailsThere is a workplace pension scheme available and if children need to come to the nursery, then there is a 50% discount on the fees. It cannot be free because new staff might be needed each time a child starts to meet child/staff ratio. Each member of staffgets their birthday off and not as a holiday. Theres also a monthly "Staff of the Month" when the winner wins a day spa or Marks and Spencer Voucher.The successful candidate will be enrolled onto the Level 5 Children, Young People and Families Manager apprenticeship programme.