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North American Property Claims Professional 12 month contract

Travelers Insurance Co. Ltd.
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Company SummaryTaking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Target Openings1Job Description SummaryUnder general supervision, provides expert claim handling in areas of investigation, evaluation, negotiation and resolution of assigned claims in accordance with the Company’s policies, procedures, best practices and controls at all times. Supports the Claims Management team by providing quality claims handling and superior customer service, ensuring that the Claims function runs effectively and that service standards are maintained.This job does not manage othersPrimary Job Duties & Responsibilities

  • Responsible for handling a varied portfolio of North American property claims written under binding authorities.
  • Effectively manage a high volume of files
  • Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims.
  • Negotiates and settles claims proactively in accordance with Company guidelines and best practices.
  • Reserves claims accurately in accordance with Company guidelines and best practices.
  • Ensures that Company service standards are upheld.
  • Maintains data accuracy. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and service standards are met.
  • Authorises claim payments and reserves within agreed claims handling authority.
  • Provides technical advice.
  • Develops and maintains effective business relationships both externally and internally.
  • Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.
  • Assists Senior Claim Professionals and others with larger and more complex claims, where required.
  • Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines.
  • Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills.
  • Other duties as assigned.
    • Minimum Qualifications
  • Minimum of 5 GCSEs including Maths and English or equivalent level of education.
  • Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker).
    • Preferred:
  • Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority.
  • Preferably has experience in claim handling environment within London Market.
  • Preferably currently working towards ACII qualification.
  • Preferably working towards Certificate in London Market Insurance. Employment PracticesTravelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.

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