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Neighbourhood Tenancy & LeaseholdManager

4Recruitment Services
Job LocationLondon
EducationNot Mentioned
Salary£20.00 - £25.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

4Recruitment Services are seeking a Neighbourhood Tenancy & Leasehold Manager to assist our housing association client.The client has 2 vacancies available, the post holder can either cover areas Tower Hamlets OR Hackney. 80% mobile working. Can use the local office or work from home to complete any admin.As a Neighbourhood Tenancy & Leasehold Manager:

  • You will be responsible for the specialist, personalised service their customers receive.
  • You will ensure a holistic approach and the delivery of accessible, high quality and value for money services, and will work collaboratively with other teams to ensure safe, thriving neighbourhoods that customers love.
  • You will play a pivotal role in ensuring community safety and supporting the wellbeing of residents, with a particular focus on helping vulnerable residents and families, and engaging and working with them in the management of their homes and neighbourhoods.
  • You will underpin and improve overall performance within your area, encompassing all aspects of housing management.
  • You will also be carrying out estate, scheme and property inspections and will be identifying issues and capturing feedback to continuously improve the client services and customer satisfaction, ensuring lessons learnt help us to improve the services theclient provides.
ESSENTIAL REQUIREMENTS:
  • Must have experience of tenancy and leasehold management (enforcement is desirable).
  • Knowledge of current housing legislation and practice and government policy.
  • You’ll be exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and delivering a first-time fix in order to produce high quality work.
  • You will have experience within a customer facing role, preferably within housing management and ideally within the social housing sector.
  • Passionate about customer service with excellent communication skills both written and verbal, being resilient with a positive and can-do-attitude.
  • Basic DBS check.
What we offer:
  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on or email.

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