Multi Skilled Plumber Reactive and Voids

Job Description

The Role:Title: Multi Skilled Plumber (Reactive and Voids)Contract: Permanent, Full time 40 hours per weekLocation: West Region, North NBHD- Office Base location - West Ham Lane, StratfordPersona: MobileSalary: Starting GBP £32,842pa rising to GBP 33,827pafollowing successful completion of 6 months probation) plus benefits.*Previous applicants need not reapply*Due to COVID19, colleagues in eligible roles are currently working from home in line with government guidelines. Early applications are encouraged aswe reserve the right to close the advertisement and interview earlier than stated*PLEASE APPLY DIRECTLY ON L&QS WEBSITE TO BE CONSIDERED FOR THIS POSITION*Closing date for completed applications 10th November 2021 at 11pmFace to Face assessment centre tobe held on: To be confirmedAn opportunity has arisen to join our in house maintenance team in our North Neighbourhood. We are looking for an experienced Multi trader to focus on reactive works within the patch. Reporting to the Maintenance Supervisor for thearea directly.You will be covering our West Region, North Neighbourhood including Barnet, Camden, Westminster, Kensington & Chelsea and surrounding areas and will be given an L&Q van for business use. It is essential to have a driving license to carry outthis role and you must have your own hand tools (larger tools and specialist equipment will be arranged if needed)Our Plumber Multi is expected to carry out a range of tasks inclusive of Bath Tap repairs/replacements Bath chip repairs ,Shower installs bothelectric and Thermostatic, Kitchen sink repair/replacement along with possible worktop change, W/C Overhauls New Cooper pipe install, Have a Good understanding of all types of pipe work and knowledge of fault finding within properties to identify Leaks .Basicknowledge of other trades as you may be asked to assist others. The ideal candidate will have the relevant City and Guilds/NVQ qualifications or will be qualified by experience. We will expect you to have effective communication skills, have experience ofworking in a building and/or housing maintenance environment including a knowledge of a varied housing stock.Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customerservice and ability to deliver a right first time service. Limiting follow ons and increasing satisfaction.Our in house maintenance team core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out ofhours service.To be considered for this role candidates will require/be: Sound working trade knowledge and experience Experience gained within a Maintenance, site and or Housing environment Able to deliver excellent customer service Right first-time approachHealth and Safety Conscious Previous experience in a similar role Wide range of Multi trade skills Able to use a PDAIf you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to peopleslives, then please apply without delay.Our commitments:COVID 19: L&Q have a dedicated pandemic response team reacting to the current situation. The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure thatsafe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Safe requirements. This willinclude the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.At L&Q, people are at the heart of our businessand our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. Its only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain businesssuccess.In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme,an employee assistance programme and non-contributory life assurance.At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, whichshould be demonstrated at all times when representing L&Q. More information about L&Qs values can be found on our website and a copy of our behavioural framework can be provided on request.We are committed to supporting your work-life balance and recognisethe changing demands and circumstances in life. Please let us know during the recruitment process if youre interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexibleworking arrangements, e.g. a change to working hours - if its feasible then well make it happen.We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signedthe Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmentaland social responsibility.