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Job Location | London |
Education | Not Mentioned |
Salary | 34,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Membership AdministratorTrade Association Central London/HybridBasic Salary Up to £34,000 with 28 days annual leave plus UK bank holidays. You will automatically be enrolled into the company pension scheme. Permanent, Full TimeOur client a highly established and reputable trade association who has over 1,700 member companies is looking for a Membership Administrator.The Role of Membership AdministratorThe Membership Administrator is to support the Senior Engagement Manager on the primary functions of membership administration and service. The role would include answering member/non-member inquiries regarding membership in a thorough and professional manner.Performs data entry, the processing of memberships applications and updates data received in the Member Engagement Department. Communicates membership queries to the Senior Member Engagement Manager. Participate in membership events to support members withquality support on implementation of the Code of Practices and Standards.Person Specification5 years + customer service experience preferably within the finance department of a trade association, membership organisation or customer-oriented environmentStrong working knowledge of Microsoft Office (Word, Excel, PowerPoint)College courses in related field a plusDatabase systems experience preferred (Dynamic 365)Excellent organisational skillsMust have effective communication skills, both verbal and writtenAbility to generate graphs, charts and other reporting tools.Outstanding attention to detailAbility to maintain a positive, courteous, and professional demeanour while conversing with members and new applicants is essentialMust possess the ability to comprehend and retain detailed information regarding Code of Practices certification journey to assist applicants.Flexible team player, with the ability to work under pressure and to tight deadlinesAbility to work independently and prioritise competing tasks and demandsAbility to process a high number of applications, organise numerous documents and keep track of progress.Must be able to work effectively during high volume periodsTo apply to this role please send your CVDue to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment,religion or belief, marital status, or pregnancy and maternity.membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.