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| Job Location | London |
| Education | Not Mentioned |
| Salary | 30,000 - 34,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
POSITION: Logistics & Export Customer Operator Italian speakingREPORTS TO: Director of OperationsLocation: Near Paddington Station. Hybrid (half from home and half from the office). There is also the possibility of fully remote.Contract: Permanent & Full-timeWe are looking for an individual to assist our client, an ever-growing international fragrance distribution company, ensuring clients are provided with the best service available.Italian language skills are required as the majority of the suppliers are Italian. If you speak French too, it would be highly advantageous but not essential.AREAS OF RESPONSIBILITY: Direct, manage autonomously, optimize and coordinate full order cycle to deliver customers orders: PO reception, PO analysis vs stock; Liaise with sales team, customers and operation team to fine-tune PO; PO approval; PO entry in CRM system; Sales Order creation and stock allocation; Instruct warehouse about picking process; Issuing customer invoice accordingly to specific customer requirements. Track and assist warehouse/agency with issuing correct export documents (EUR1, COO, FSC, CMR, DGD, etc); Validation of above listed documents; Sharing export documents and certificate with customers to get them approved; Handle documents legalisationif needed; Archive orders documents and key communications exchanged with customers; Contact customer to share final documents; Coordinate with customers freight forwarder and warehouse to arrange order collection; Collect from customer, warehouse, forwarder agent, shipping company, customs, all documents related to each order delivered, and archive; Closing of order process; Weekly posting of invoices; Transfer of sales information to accountancy; Weekly reporting of order portfolio, sales, open orders, updated of receivables; aged debts; Resolve any arising problems or complaints; Sorting logistical issues, availability of products, pick and pack issues, shipment issue, product damage issues; Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency; Building professional relationship with forwarding agents of distributors; Arrange shipment for product samples.- Logistics Coordination - you will be in charge of coordinating the logistics from the suppliers to the warehouse and from the warehouse to the final client (B2B).Skills, Experience and Competencies:
Keyskills :
ItalianLogisticsPurchase OrdersWarehouseExcel