Learning & Talent Advisor, 4 month FTC - Human Resources - London, United Kingdom

Job Description

Description of the Business Line or DepartmentPTD sits within the GBIS HUMN team and has responsibility for providing consultancy & operational support across the Talent, Learning & Development, Performance Management & broader engagement agenda, reflecting the Groups Diversity & Inclusion targets & measures Summary of the key purposes of the roleTo deliver support to the PTD team and associated HR & business stakeholders, suppliers and internal colleagues with major focus on Learning & Development as well as broader PTD initiatives and projects within scope of role: • To support and develop training, PTD development & engagement programmes (Coaching, Mentoring, Talent development, Juniors, Core Learning) for UK in line with the needs of the business. • To act as primary point of contact for training support & ensure all training is organised according to PTD Policies & Processes • Coordinate analytics & reporting around training & budgetary activities & measures for return on investment with regards to the programs and initiatives commensurate with the role • Liaise with the PTD Advisor and MyLearning resources to ensure all activities associated with the deployment of Apprenticeship programmes following relevant policies, processes & procedures To manage the day to day relationships with the MyLearning teams in Bangalore & Bucharest and ensure all activities associated with the deployment of training and other PTD initiatives follow relevant policies, processes and procedures Summary of responsibilitiesCore Responsibilities • Maintain a Calendar of Events for all training activities (Supported by Bangalore Support Team) • Maintain on-line catalogue updates/uploads in Mylearning and produce MyLearning reporting (including Fit for Banking & Intuition) • Raise QC issues to Head of PTD (when required) • Work with Head of PTD and Talent Manager to support transversal projects in relation to training & development; eg. Associate development and Mentoring programmes o Lead on creating offers that are business critical with relevant learning support • Support, build & deliver a high-quality learning & development offer across all GBIS UK platforms ensuring the needs of the business and strategy are met & all activities fall within PTD policies & procedures. • Liaise with Paris PTD training team to coordinate regional inclusion & roll out of relevant global training initiatives for the BLs • Work closely with UK HR community, COOs & Managers as key point of contact for all learning & development related queries & undertake Training Needs Analysis & Skills Mapping where appropriate and support managers to comply with L&D policy & procedures • Support embedding of good management practice through setting up of forums/communities etc Marketing and Communication • Promote training activities and maximise attendance and return on investment on all programmes, including liaising with internal COMMS team and updating HR Portal • Work with Head of PTD to raise awareness & engagement around Learning & Development - including branding, communications & value-added initiatives such as taster sessions, learning forums & communities, open-house/lunch & learns etc Support Teams: • Managing day to day relationship with Bangalore My L team o Manage relationship with the MyLearning teams in Bangalore & Bucharest for all matters related to the LMS for the UK , including new roll-outs, including the setting up of new e-learning modules for the UK (where appropriate) • Work closely and provide oversight to the support team in Bangalore (and when required) to ensure all training logistics & organisation is deployed in the most efficient manner: o Manage PTD inbox and emails o Ensure that the process for payments in line with policy & procedure o Process all Tuition/Learning Agreements in line with policy & procedure o Full course logistical coordination including booking suitable venues, establishing trainer availability, attendee lists, sending invitations, joining instructions, monitoring attendance o Preparation of training materials, PowerPoint presentations, printing, badges, attendance sheets etc o Co-ordinate all post course evaluation - ensure delegates complete feedback o Coordination & logistics for Mentoring programmes, Coaching agreements, regional Talent development programmes and local development/talent programmes Vendor Management: • Work closely with GBIS Procurement to manage, negotiate & review T&Cs with training providers & manage value driven PSL. • Maintain links & positive relationships with training suppliers & review T&Cs to ensure in line with SG policies. Maintain/update PSL & knowledge bank of training courses with full supplier/cost details, • Liaise with external PSL regarding course delivery & support logistics for delivery Reporting and Budgets • Liaise with Finance to provide visibility & regular reporting on training expenses & activities to HR, COOs: o Maintain the internal training budget records, including committed expenditure & cascade this information to the HRBPs and BLs • Co-ordinate regular reporting for all training activities and update regularly (as per requirements of business lines/HRBPs/Head of PTD) o Update Training plans & records by business line (training planned, implemented & cost) • To create & share with the PTD team dashboards/MI to measure ROI for the business on PTD key activities in conjunction with the Reporting Analyst Additional Activities: • Participate in team special projects and HR department projects as assigned - Working with the PTD Talent Maanger ensure that Diversity KPIs & metrics are in place & adhered to in all activities within scope • Explore best practice market benchmarking to source new ideas & implement blended learning approaches, leveraging technological solutions where applicable (MOOCs, e-learning & virtual learning etc) • Facilitate Workshops for Strengthscope and Insight. Plus other business related initatives Profile requiredCompetencies• Experience in an L&D advisor or coordination role ideally within Financial Services sector or similar highly regulate