Learning Practitioner, People Capability

Job Description

Organisational context Standard Chartered (SC) Bank has a bold ambition to be the number one Learning function in financial services: "having world-class Learning that unlocks the unique potential of our people and helps them contribute their best to Standard Chartered and our clients,both today and as we transform into the future". To achieve this ambition, the People Capability (PC) function has reinvented its organisation design to organise around hives, disciplines and squads. In this model: • Multi-disciplinary "Squads deliver work to achieve the functions priorities • "Priorities" are the way in which work is organised and relate to unique areas of delivery. Squads delivering on different projects within the same strategic priority are grouped together and called "Hives. • All squad members are "Discipline practitioners and are dynamically allocated to squads through disciplines: o Disciplines are the homes for practitioners to develop their professional excellence and to maintain a common approach to similar activities and tasks o They provide a stable community for practitioners to belong to (as people move across squads) o They enable multi-skilling and development of depth and breadth or "T-shaped" capabilities. Currently, there are three Disciplines within People Capability: Strategic Importance of Role Two capabilities are becoming increasingly critical to organisations in general and learning functions in particular: innovation/insight and creativity. Our Disciplines allow us to ensure the appropriate focus on building and amplifying these capabilities withinthe People Capability team as well as across Standard Chartered. The Practitioner, Creative and Delivery, assumes L&D responsibility in country and ensures staff are skilled and competent to conduct their roles by providing the required level of focus from People Capability. In addition, the role holder supports regulatory learning requirements and ensures governance and readiness for audit and compliance reviews. This can include advisory on building country alliances and partnerships with local Banking Associations, professionalbody chapters and educational agencies of the government. The role-holder will jointly work with HR in country to understand local learning requirements and ensure that the global learning agenda and curricula are maximally leveraged to market with consistencyand standard. The Discipline should track contemporary and compelling stories, people and experiences and find ways to bring them into our designs across Standard Chartered. In this capacity, the Practitioner also supports, adapts and enhances new work standards, processesand practices, using their skills to contribute to global projects on a project by project basis. Within these projects, the incumbent embodies agile values and principles by participating in and contributing to all squad level ceremonies (e.g. sprint planning,daily stand-up, sprint demo, sprint retrospective, etc.) In such situations, the role holder will work together with other squad members to deliver the defined epics, user stories and backlog tasks which will culminate into a complete learning solution for our clients. The role holder along with other squad memberswill be responsible end-to-end for delivering the objectives of the project-based squads. In all situations, Practitioners will ensure that local regulatory / compliance learning and competency requirements are clearly managed, ideally by leveraging global solutions as much as possible. What the role requires

• The role requires an individual who is able to deliver on the country learning priorities whilst also contributing to global projects on a project by project basis.
• The role holder should additionally be able to:
• Manage ambiguity with flexibility, focussing on the squads goals and outcomes, and prioritising the backlog items to get started.
• Work as one team delivering a common goal , reconciling differences, and using continuous feedback from stakeholders to improve ways of working and realise their creative potential.
• Continuously build mastery of craftsmanship by understanding and exploring new contemporary, interesting stories, visual and graphical techniques to bring into creative learning design and delivery.

What the role does Country Learning agenda and governance

• Provide L&D support by ensuring local regulatory body/ agency requirements are met and to ensure staff are competent to conduct their roles. This can include ensuring appropriate readiness for audit and compliance reviews as well as advisory for buildingcountry alliances and partnerships with local Banking Associations, professional body chapters and educational agencies of the government.
• Be a focal point in building and sustaining People Capabilitys brand and communications strategy in situ, ensuring that the global agenda, learning standards and curricula are fully utilised and support global initiatives to market, such as the GlobalLearning Week.
• Monitor global programme rollouts to country, taking a workplace skills transfer perspective to understand the actual business impact of global curricula locally.

Learning design, iteration, and deployment

• Runs storyboarding sessions and design labs to prototype different creative learning design and delivery solutions required to deliver project objectives.
• Uses subject matter expertise in the Discipline to come up with ideas for the most impactful and scalable learning experiences and helps the project-based squad make the right choices about creative learning design and delivery approaches.
• Develops engaging learning experiences using the most relevant creative learning design and delivery tools/ platforms /approaches and best practices in a high quality and cost-effective manner.
• Leverages cutting-edge creative learning design and delivery tools and competencies to design new learning assets and learning processes for the project-based squads, focusing on design, development/ curation, and implementation/ delivery conforming tothe highest standards of due diligence.

Innovation and Discipline/ Craft elevation

Actively keeps abreast of new human centred, business relevant and commercially viable creative learning design and delivery solutions to influence decisions about applying them to the learning solutions being delivered by the squad, tribe and People Capabilityfunction. Provides inputs on the bes