Learning Lead Practitioner, People Capability

Job Description

Organisational context Standard Chartered (SC) Bank has a bold ambition to be the number one Learning function in financial services: "having world-class Learning that unlocks the unique potential of our people and helps them contribute their best to Standard Chartered and our clients,both today and as we transform into the future". To achieve this ambition, the People Capability (PC) function has reinvented its organisation design to organise around hives, disciplines and squads. In this model: • Multi-disciplinary "Squads deliver work to achieve the functions priorities • "Priorities" are the way in which work is organised and relate to unique areas of delivery. Squads delivering on different projects within the same strategic priority are grouped together and called "Hives. • All squad members are "Discipline practitioners and are dynamically allocated to squads through disciplines: o Disciplines are the homes for practitioners to develop their professional excellence and to maintain a common approach to similar activities and tasks o They provide a stable community for practitioners to belong to (as people move across squads) o They enable multi-skilling and development of depth and breadth or "T-shaped" capabilities. Currently, there are three Disciplines within People Capability: Strategic Importance of Role Two capabilities are becoming increasingly critical to organisations in general and learning functions in particular: innovation/insight and creativity. Our Disciplines allow us to ensure the appropriate focus on building and amplifying these capabilities withinthe People Capability team as well as across Standard Chartered. The Lead Practitioner, Creative and Delivery, spends approximately 60% of their time within a squad contributing as a squad member from the Creative and Delivery Discipline for large scale and complex projects as prescribed by the hive. In addition, the roleholder will spend 40% of their time assuming L&D responsibility in country to ensure staff are skilled and competent to conduct their roles by providing the required level of focus from People Capability and equally our global learning agenda is translatedwith consistency and standards. The role will belong to the Creative & Delivery Discipline and be a respected Learning practitioner in their field. The role will be required to jointly manage their people leader and Discipline development responsibilities of providing hands-on guidance, coaching and mentoring to their hub market Learning practitioners, leading by example in sharing expertise and adviceon transferring ideas and insights to improve the productivity and performance of the squads they are allocated. In addition, the role holder supports regulatory learning requirements and ensures governance and readiness for audit and compliance reviews. This can include advisory on building country alliances and partnerships with local Banking Associations, professionalbody chapters and educational agencies of the government. The role-holder will jointly work with HR in country to understand local learning requirements and ensure that the global learning agenda and curricula are maximally leveraged to market with consistency and standard. The Discipline should track contemporary and compelling stories, people and experiences and find ways to bring them into our designs across Standard Chartered. In this capacity, the Lead Practitioner also supports, adapts and enhances new work standards, processesand practices, using their expertise and skills to contribute to global projects, on a project by project basis. Within these projects, the incumbent embodies agile values and principles by participating in and contributing to all squad level ceremonies (e.g.sprint planning, daily stand-up, sprint demo, sprint retrospective, etc.) In all situations, Lead Practitioners will ensure that local regulatory / compliance learning and competency requirements are clearly managed, ideally by leveraging global solutions as much as possible. What the role requires The role requires an individual who is able to deliver on the country learning priorities whilst also contributing to global projects, on a project by project basis. The role holder should additionally: • Actively coach and mentor a group of Discipline practitioners, providing hands-on guidance encouraging higher performance and driving people engagement. • Collaborate with the other Lead Practitioners in Creative and Delivery Discipline to improve ways of working and realise our creative potential. • Continually scan the external environment , developing knowledge of the contemporary, interesting stories, visual and graphical techniques to bring into creative learning design and delivery. • Work through local networks to ensure hub markets meet their regulatory, compliance and audit needs and ensures appropriate readiness for audit and compliance reviews. What the role does Learning agenda and governance • Provide L&D support by ensuring local regulatory body/ agency requirements are met and to ensure staff are competent to conduct their roles. This can include ensuring appropriate readiness for audit and compliance reviews as well as advisory for buildingcountry alliances and partnerships with local Banking Associations, professional body chapters and educational agencies of the government. • Be a focal point in building and sustaining People Capabilitys brand and communications strategy in situ, ensuring that the global agenda, learning standards and curricula are fully utilised and support global initiatives to country, such as the Global LearningWeek. • Monitor global programme rollouts to country, taking a workplace skills transfer perspective to understand the actual business impact of global curricula locally. • Provide quality assurance and challenge to requirements for localisation of initiatives and curricula, ensuring such requests are properly managed to the relevant Learning Councils and Tribe Leads. Learning design, iteration, and deployment• Runs storyboarding sessions and design labs to prototype different creative learning design and delivery solutions required to deliver project objectives. • Uses subject matter expertise in the Discipline to come up with ideas for the most impactful and scalable learning experiences and helps the project-based squads make the right choices about creative learning design and delivery approaches. • Develops engaging learning experiences using the most relevant crea