Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Lead Service Designer

Lorien
Job LocationLondon
EducationNot Mentioned
Salary70,000 - 100,000 per annum, negotiable, pro-rata,
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

A Lead Service Designer is being sought by one of the UKs leading experience consultancies / Digital Agencies to play a strategic role in the service design work within the public sector portfolio.From championing service user needs and bridging them to government policy and regulatory frameworks, to understand and map the service context (e.g. stakeholders, partners, suppliers, ecosystems, physical infrastructure, etc.), formulate outcome-orientedhypotheses and concepts, and articulate service value propositions in multi-channel experiences across multiple touch-points; You will work collaboratively with multidisciplinary teams across various clients, from those attempting to disrupt the market tothose driving optimisation and innovation across existing ones.Your experience includes:

  • Extensive experience as a Senior / Lead Service Designer working in the consulting / agency world. You will also ideally have experience of working in the government / public sector and have a solid knowledge of GDS and associated frameworks.
  • A portfolio presenting a few case studies covering the whole service design lifecycle (from discovery to Beta and beyond) with actual artefacts that can be presented in depth during the interview.
  • Working for highly regulated public and commercial sectors.
  • Experience in leading the service design within multi-disciplinary agile service teams (incl. content and interaction designers, business analysts, researchers, developers and subject matter experts)
  • Clear evidence of how you solved whole real for user needs through an evidenced based design
  • Proven and practical experience in leading, or playing a senior role in the definition or delivery of user-centred services.
  • Proven and practical experience in formulating and developing service value propositions, leverage existing or new capabilities to fulfil those propositions, or mitigate constraints with researchers, business analysts, solution architects, service owners,delivery leads and other designers.
  • Well informed design opinions based on research, data and insights.
  • Guiding and mentoring members of your team to support their individual progression.
Youll be working for one of the most exciting and forward thinking CDOs in the business who has a proven track record and a deep belief in the transformative effect of great customer experiences. Please get in touch with a CV and portfolio to be consideredfor a truly unique opportunity.Lorien Plc is acting as an Employment Agency in relation to this vacancy.

Keyskills :
Service Design

APPLY NOW

Lead Service Designer Related Jobs

© 2019 Naukrijobs All Rights Reserved