Lead Facilities Co-ordinator

Job Description

Lead Facilities Co-ordinatorLondon, W12The CompanyWalter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, landmark and heritage buildings, and state-of-the-art science and higher education facilities across London and the South East.Established in 1924, and boasting nearly 100 years of heritage and expertise, we work with the worlds leading architects, designers, and craftsmen, on a project portfolio ranging from the opulence of the finest listed buildings to cutting-edge contemporarystructures.With an exciting strategy for business growth in 2023, we are now looking for a Lead Facilities Co-ordinator to join our onsite team at the MRC London Institute of Medical Sciences.The Benefits- Competitive salary- Yearly discretionary performance bonus- 26 days annual leave per annum increasing with service plus Bank Holidays- Reimbursement of reasonable travel expenses from your home to work- Where appropriate flexible and hybrid working arrangements- Pension scheme (up to 10% employer contribution)- Private medical insurance, healthcare cash plan, personal accident and life assurance cover- Reimbursement of fees for one professional body membership- Cycle to work scheme, electric car leasing scheme- Fresh fruit, a monthly team meal, social events and long service rewards- Shopping, health & fitness and trade discountsThis is an exceptional opportunity for a talented and enthusiastic facilities management professional with plenty of client-facing experience to join our growing, successful business.From splendid restorations of Grade 1 heritage buildings to refurbishing luxurious deluxe homes, youll have the chance to work on an impressive range of exclusive projects and develop a world-class portfolio of work undertaken to the highest possible standards.We are focused on safety and well-being in the workplace, with qualified mental health first aiders as part of our teams as well as providing an employee assistance programme providing round-the-clock support when needed.To complement this, we provide our people with a range of health-focused benefits, fitness discounts, volunteering and well-being days.The RoleAs a Lead Facilities Co-ordinator, you will act as the first point of contact for building and facility issues at the MRC London Institute of Medical Sciences.Receiving call outs via email and telephone, you will manage our Facilities Management System, schedule call outs, allocate work to teams and ensure accurate data entry.You will also oversee maintenance records, certifications and Health and Safety documentation.Additionally, you will:- Undertake quality checks of project documentation- Produce attendance records for personnel and sub-contractors- Liaise with stakeholders to determine if the task has been completed to their satisfaction- Undertake general administrative dutiesAbout YouTo be considered as a Lead Facilities Co-ordinator, you will need:- Facilities management experience- Experience working in a client-facing environment- The ability to prepare accurate reports- Excellent planning and organisational skills- Excellent written and verbal communication skills- To be confident in the use and implementation of IT systems- Proficiency in all MS Office applicationsPlease note, this role will be known internally as Lead Helpdesk Administrator.Other organisations may call this role Facilities Administrator, Facilities Assistant, Service Co-ordinator, Office and Facilities Administrator, Maintenance Co-ordinator, Operations Administrator, Customer Support Administrator, or Facilities Management Administrator.Interviews will be conducted on a rolling basis as suitable candidates apply, so we encourage you to apply ASAP!Diversity & Inclusion is central to our core values of integrity, honesty and fairness in our dealings with our customers, staff, subcontractors and suppliers.Our Diversity and Inclusion journey at Walter Lilly is constantly evolving to remain aligned with the external environment. Our D&I roadmap is designed to challenge thinking and celebrate a diverse workforce. It includes improving the gender balance withinour industry, improving awareness, and encouraging conversation through regular forums and events.So, if you want to develop a unique career in this engaging role as a Lead Facilities Co-ordinator, please apply via the button shown. Your application, CV review and interview will be conducted by Walter Lilly employees.