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| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , part-time |
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today. What we are looking for: We arelooking for a fashion passionate Key Holder to join our team! Your main goal as a Key Holder is support the Store Manager to maximise sales and profitability of the store through motivating the team to provide effective customer service and transmitting enthusiasticallythe passion for the brand. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you! Key responsibilities of the role: Customer service - Resolve customerinquiries and exceed store expectations. - Supervise transactions at the cash register to ensure accuracy and efficiency. - Supervise the team and prioritise all responsibilities to ensure that customer service has priority at all times. Sales - Communicatethe sale objectives to the team. - Promote and support sales activities. - Identify, analyse and propose any area of sales development. Financial - Control billings and stock losses within budgets to maximise profits. - Understand the KPIs of the store andtake measures to improve them. Image of the store - Maintain the organisation of the store and the visuals according to the image of the company. - Ensure that the store and warehouse are in order. Team / People Management - Motivate the team to achieve results.- Resolve conflicts with team members in an efficient manner. - Identify training needs and supervise staff training. - Conduct information sessions and staff meetings. Professional behavior - Comply with the companys clothing policy. - Develop and maintaingood working relationships with all colleagues. - Guarantee that the store operates in accordance with current health and safety regulations. Store management - Open and close the store when necessary. - Administrative management.