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Junior Operations Assistant

GetAgent
Job LocationLondon
EducationNot Mentioned
Salary£28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

GetAgent is a disruptor in the property tech space. We’ve provided advice to over 300,000 sellers about selling their home and which estate agent to do it with.A rapidly growing prop-tech company and a proud partner of Which We provide a transparent and data-driven way for homeowners to choose the best agent to sell their most valuable asset. In 2020 we grew 2x - despite the impact of coronavirus - and we plan to do the same in 2021!What you’ll doWe are looking for someone who is eager to learn and passionate about shaping our processes to help build an industry-defining product in a market which we believe needs urgent help. Our team is growing but is still small enough for you to help build something from the ground up and have your say in how things should be done.On a day-to-day basis you will:

  • Manage the email support system, reply to inquiries and log customer information.
  • Call clients to confirm the status of property sales and check on progress.
  • Use our specially designed software to track a propertys journey and update the database accordingly.
  • Resolve disputes in a fair and professional manner.
  • Assist in developing and maintaining partner relationships, resolve any issues in a timely manner and escalate through the appropriate channels if necessary.
  • Assist the Operations Team with administrative duties when required.
    • What we need from you:
  • Able to multi-task and switch quickly between tasks.
  • High level of accuracy, following processes and managing queries efficiently.
  • Enjoys spending time on the phone.
  • Resilience.
  • Excellent writing skills.
  • Quick thinking - ability to think on your feet and respond to problems.
  • Straight talking - can calmly handle issues and not be unsettled by them.
  • Good mental arithmetic.
    • What’s in it for you
  • Benefits: In addition to a competitive salary, we offer: Private Health Insurance, Company Pension and 25 days of holiday (plus bank holidays!).
  • Culture: Working with a small, fast-paced & rapidly-growing team.
  • Opportunity for growth: We’re keen to give all our employees the opportunity to grow their role in a way that interests & excites them.
  • Support: You’ll have weekly 1-to-1 meetings with the Head of Operations who’ll monitor your personal development, and help you learn the ropes.
    • We will move quickly for the right person, send over your CV ASAP! Required skills
  • Admin
  • Analytical
  • Communication Skills
  • Resilience
  • Meticulous

    • Keyskills :
    Analytical Resilience

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