IT User Experience Lead - Enterprise Platforms

Job Description

WHAT YOULL DOWere looking for a creative IA, UI and interaction design-oriented individual with the skills and experience to work create user-centred responsive and mobile designs with the largest Tribe in BCG and to help grow BCGs Design Language andPatterns library.You will be responsible for defining and managing the UX of our Enterprise Platforms Tribe at BCG. You will work as part of a multi-disciplinary Agile team as the UX Lead focused on creating a first-class user experience for consumers of thetools and services offered by the Tribe. Youll also work with the UX Centre of Expertise to help grow our Patterns library, creating a componentised, consistent and reusable design language.Working with the Enterprise Platforms Tribe, the UX Lead will beresponsible for:Working with the Product Owner to define the UX vision, guidance and guardrails for the Tribe.Conduct end-user research to understand user needs and pain points and to validate concepts, prototypes and designs.Creating information architectures,interaction designs and user interfaces that will serve our users needs and the Tribes vision for their products and servicesWorking with the Design Language and Patterns Library the UX Lead will:Work closely with the Product Owner to define and evolve thecomponents, patterns and principles that support the design languageCreate the atomic components that will be used by the UX Centre of Expertise nad our partner TribesEngage with end-users, stakeholders and leadership to validate the designsYou should be comfortablejumping straight into the wide range of design tasks as part of a globally dispersed team. On-the-job learning will go hand-in-hand with guidance and formal training opportunities. You will work on a range of projects and support extended teams with designbest practice to enable us to continue keeping our employees at the centre of everything we do. You can expect to have an impact at BCG from Day 1!Youll also be part of the broader UX Centre of Expertise, working alongside other UX team members. The UX CoEoffers support, guidance and training for all our practitioners, and has in place the processes, methodologies, research and patterns libraries that gives us the support we need to do our best possible work.YOURE GOOD ATWhat kind of people would we like tospeak toThe curiouspeople who want to learn and know moreThe pragmatiststhose who understand the necessary constraints of UX at scaleThe flexiblefolk who are happy and able to adjust their preferred design processes and approaches as projects demandThecollaboratorsThe UX CoE work across products, services and functions; we need someone who recognises the need for broad engagement across the business to arrive at the best design outcomesThe thinkers and doersOur designers need to be able to think conceptuallyand work practically; this is a practitioner role and youll be hands-on with research, analysis, concepting and prototypingThe synthesisersBCG folk deal with complex problems day-in and day-out; wed love to hear from people who are able to manage thatcomplexityand abstract complexity to simplicity where possible and appropriateThe outcome-orientedwe need designers who understand that research is a path to outcome, rather than an end in itself. Our work is to offer evidence-based guidance to the businessTheadvocatesour UX designers are champions for our users and will have the skills, experience, credibility and soft-skills to negotiate on their behalfThe educatorsthe UX CoE is established and growing but we still need to help guide our colleagues towardsa more user-centred outlook. Our designers advise, guide and educate.YOU BRING (EXPERIENCE & QUALIFICATIONS)Please note that this role is very much targeted at UI and interaction design-oriented UX folk; an eye for visual design and the ability to design effective,usable UIs is a must-haveWed love to see candidates:who have at least five years experience creating effective, appropriate and easy-to-use information architectures, interaction designs and user interfaceswho can demonstrate strong experience in designingUI components & navigation for responsive web and mobile platformswho understand the fundamental importance of research and analysis to support their design process andperhaps more importantlyunderstand that necessity of their research analysis beingoutcome-oriented.who have business know-how: Understanding of business metrics and the ability to translate company goals and objectives into effective digital experienceswho are comfortable withand effective atliaising with senior leadership; who areable to tell the story of their design in a language that resonates with the audiencewho understand the importance of being a credible design authoritywho can evidence the contributions to broader business initiatives that their designs have achievedwhohave experience of working in an Agile environment, ideally with an understanding of how to operate Agile at scaleYOULL WORK WITHBCGs information technology group collaboratively delivers the latest digital technologies that enable our consultants to leadand our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.ADDITIONAL INFORMATIONEffectiveNovember 1, 2021, all new US hires must be fully vaccinated* or subject to a religious or medical exemption. *two weeks after receiving the final dose of a WHO-approved COVID19 vaccine