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IT Training Manager

Command Recruitment
Job LocationLondon
EducationNot Mentioned
Salary55,000 - 60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A large partner legal practice and major legal firm in Soho require an IT Trainer to join them on a permanent or FTC basis. Hybrid working is being offered at a 1 day at home and 4 days at the office setup along with a generous salary, package and future.This is a great time to join a very stable business with strong links with clients within the Digital Space and Media areas.The Role:

  • Deliver IT induction training to new starters, as well as upskilling training to existing employees via classroom, one-to-one, webinar, workshops and e-learning methods
  • Plan and organise ongoing training events based on training needs analysis
  • Create, design and maintain training materials for the successful delivery of IT training programmes including subject-based training demos and workshops and Create How To" training videos and FAQs, as required
  • Develop training material, documentation, quick tips and/or best practice guides.
  • Research and test Firm approved software for desktop and/or mobile devices, as required
  • Participate in IT projects that have a training requirement and assist in deployments with timely training programs and/or materials
  • Provide ad-hoc training support to users
  • Learn, test and monitor new system updates and changes
  • Assist in identifying future learning needs within the business
  • Effectively maintain training records and material
  • Keep abreast of new training solutions
  • Able to learn new systems or improvements to current software as required
  • The development of internal seminars, training courses and self-help material.
  • Support the wider IT team as required
Projects
  • Run roadshows along with creating advertising, courseware, and support materials for the firms IT roll-out programme. The first will be continuing the iManage10 rollout and implementation of the template solution.
  • Design and deliver a firm-wide upskilling training programme targeted at secretarial services.
Experience
  • Ideally 2 to 4 years of relevant experience required
  • Ability to effectively present information verbally and in writing
  • Strong attention to detail
  • Must be able to work collaboratively in a team environment
  • Ability to carry out instructions furnished in written, oral or diagram form
  • Office 365 experience required
  • Ability to manage multiple tasks and keep the relevant Managers and Stakeholders updated and abreast of changes and developments.
  • Ability to work independently.
  • Must provide excellent client service at all times.
  • Knowledge of legal industry software and the ability to learn software that has been developed in house is required.
Software in use
  • iManage / FileSite
  • Litera products ideally Forte/Create, DocXtools
  • DocsCorp suite - pdfDocs/compareDocs/cleanDocs
  • DocuSign

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