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IT Support Officer

i-Jobs
Job LocationLondon
EducationNot Mentioned
Salary17.74 - 20.74 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

A 3 months+ opportunity for a Senior IT Support Officer has arisen with the local authorities in Wembley.Candidates must have a driving licence and ability to travel to London Bridge and Brent Civic Centre is a must.Job Purpose:

  • Support and maintain the existing ICT infrastructure for the shared service, covering all four areas of client, datacentre, voice & data network and application support, but with additional specialisation in one of the areas.
  • Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required.
  • Accurately and clearly document fixes to technical issues, process/procedures and update all IT-related records to ensure colleagues can perform their duties using this documentation.
Skills and Experience:
  • Able to adapt quickly to new developments in software and hardware.
  • Able to diagnose and resolve practical problems.
  • Able to prioritise a workload and focus on necessary tasks.
  • Resourceful able to fully utilise available tools to affect an efficient resolution to a problem.
  • Familiar with administering follow me printing.
Driving licence and ability to travel to London Bridge and Brent Civic Centre is a must.Hours of work are 9am till 5pm, Monday to Friday, 36 hours per week.To apply please send your CV or email for more information.Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy youreapplying.

Keyskills :
Senior IT Support Officer

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