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| Job Location | London |
| Education | Not Mentioned |
| Salary | £30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
IT Support Engineer West Hampstead, London£30,000 paDo you have Windows 10 deployment troubleshooting and configuration experience Do you have good knowledgde of MS office Are you experienced in AV systems (troubleshooting and deploying); AV (audio and visual) experience on management of amplifiers, projectors and other AV kit Company Established in 1819, you will be working for the Worlds First Business School which has educated generations of leaders and pioneering thinkers. It has 5 urban campuses in Paris, London, Berlin, Madrid and Torino. They also belong to a wider network of around 100 partner universities which the Schools reach from European to worldwide. The role: As the IT Support Engineer, you will be responsible for being at the forefront of the support team and providing an efficient 1st line IT support. Working side by side with the main IT Manager and IT Coordinator Executive tomaintain/implement infrastructure solutions Main Duties and ResponsibilitiesInfrastructure Support/Maintenance: Assist users locally and remotely on the diverse areas of support: software and hardware troubleshooting; Assist in troubleshooting network related problems. Assist on creating, maintaining and publishing support documentation of current IT infrastructure including servers, room layouts (ports) to establish a pool of data as reference; Keep hardware/software inventory updated; Setup lecture rooms with specific hardware on special requests.Project Collaboration: Assist on projects for implementations at local level; Take part on planning and installation of AV facilities for lecture rooms; Assist on preparation of training sessions for users on different solutions implemented.Digital learning: Collaborate with TLG (teaching learning group) on new implementations for digital and hybrid teaching; Assist on the creation of tutorials for the digital technologies implemented; Support Faculty onsite and remote for hybrid teaching and recording of online content; Support LMS platform - Blackboard - troubleshooting and deployment.AV, Video conference systems and Events: Maintain/setup on demand current AV and video conference facilities; What you will need It is vital you have Windows 10 deployment troubleshooting and configuration experience in this role. Without this, you will not be succesful MS office knowledge experience in AV systems (troubleshooting and deploying); AV (audio and visual) experience on management of amplifiers, projectors and other AV kit. Networking - Basic knowledge *Interview are taking place ASAP and it is a simple two stage process. Click the apply button and send me your CV and i will call you to go through the role in more detail*