IT Support Engineer

Job Location	London
Education	Not Mentioned
Salary	£28,000 - £34,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

IT & Media Officer Job DescriptionResponsibilities:

First/Second line support
To include issue resolution and user requests through investigation/analysis and subsequent code changes.
Understanding the data architecture within the business as it relates to data being fed into and out of Front Office and other applications. Be able to analyse and source data required for the whole system.
Testing of small enhancements developed by third party developers
Developing reports using Java
Working closely with the front office team through the development lifecycle, taking on small tasks as necessary, in order to fully understand the solution as it is being built.
Maintain our knowledge base of end user and technical guides for bespoke solutions. Ensure that the third-party developers adequately document each solution that they release.
Communicate Solution progress to the manager on a regular basis and keep associated work tracking systems up to date.
Assist the teams with other initiatives as and when required

Skills Required:

A university degree with an IT focus, e.g. computer science.
Preferably 1-year industry experience. We would particularly favour individuals with experience of the foreign exchange industry.
A thorough understanding of the IT development lifecycle, development framework and methodologies and implementation
An understanding of data and systems architecture as it relates to front office.

Personal Attributes:

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