IT Support Engineer

Job Description

Location: Cambridge & LondonContract: Full time, PermanentSalary: £30-40KDo you enjoy providing high quality IT support to businesses but prefer working face-to-face Are you looking for a role that can grow and develop with your abilities You will be an important part of our onsite support team in a multi-faceted role thatcombines strategic advice, project work and hands-on desk side IT support with some fantastic companies doing amazing things.About Bridge PartnersBridge Partners is an MSP based in Cambridge who support clients with outsourced IT around the UK and abroad. We provide bespoke onsite and remote support to exciting, high growth and ground-breaking SMEs in sectors including biotechnology, life sciencesand finance. We focus on long-term relationships that stay true to our core values of Clarity, Partnership and Quality. The Company continues to grow, and we are actively looking for talented people to help us achieve our ambitious growth targets over thenext 3 years.The role You will be supporting typically 4-6 clients, working on site an average of 4 days a week You will be working an average week of:o 2-3 days in London.o 1-2 days in Cambridge/Stevenage/Potters Baro 1 day from home or the office. You will quickly be up and running with onsite client support, with assistance from our head office service desk team. You will be part of delivering varied and interesting IT projects. You will be providing guidance and advice for clients.What we need from you The ability to build strong relationships and gain the trust of the clients you visit. Excellent customer skills: you must be a people person with patience and confident communication skills. Great problem-solving skills with the ability to see the challenge through. Excellent and proven technical skills within a Windows environment, with an ability to pick up and troubleshoot issues with Linux and MacOS also. Proficiency in managing on prem Active Directory and other on-premise Windows server roles. Exposure to virutalisation, either through VMware or Hyper-V and an understanding of the core functionality. Proficiency in managing Microsoft 365 tenancies across various products such as Exchange Online, SharePoint Online and Microsoft Teams. Exposure to running clients in a hybrid environment with AD DS and AAD. Exposure to virtualisation on Azure or AWS. Exposure to serverless public cloud-based services, such as Azure Blob Storage. Experience with backup systems and storage platforms. Core understanding of networking and firewall management.What we will offer you At Bridge Partners, we are afamily. We are afriendly bunch with passion and ambition who thrive on teamwork, learningand development. We are committed to your personal career growth, and we will provide you with training opportunities to further your technical skills and progress within the business. You will be part of our profit share scheme and be able to join our BUPA health insurance and enhanced pension scheme. You will receive 25 days holiday plus Bank Holidays, increasing by one day every 2 years you work with us. We are situated only a short walk from Cambridge North train station and local bus routes and offer free onsite parking. We encourage our employees to socialise outside of work and organise social events throughout the year such as the Cambridge Lockhouse, Go Karting, Crystal Maze, bowling, BBQs and dinners.You may have experience in the following: IT Support Engineer, Information Security, Systems, Project, IT, Information Technology, Technical, IT Engineer, Engineer SupportREF-204 134