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Job Location | London |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time Work from home |
Hiring for one of our Leading insurance clients. Ideally looking for someone who can join immediately for a 3 month contract.The role : Client Technology SpecialistExperience of Service Now, SCCM, PXe build and VM WareExperience of working with VIP usersGood knowledge of Microsoft 365 applications and Windows 10 operating system supportGood Technical Writing SkillsWorking knowledge of industry best practices, ITIL (incident, problem, change, release).Basic knowledge of SDLC processes.Knowledge and understanding of general infrastructure componentsProvide day to day support for user queries and problems relating to business systems and IT equipment across International.Provide user training for desk-side software, hardware and services as requiredEnsures that support activities and metrics are within defined SLAs and KPIs and implement remediation actions where these service levels are not met