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| Job Location | London |
| Education | Not Mentioned |
| Salary | £30,000 - £40,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job title: IT Service Desk AnalystContract: PermanentSalary: £42,000 + BenefitsLocation: Hybrid based in The City of LondonWe are currently working with a law firms who are currently looking to bring in an IT Service Desk Analyst to support their lawyers. They are bringing someone in on a permanent basis who is passionate, keen to learn and has previous customer service as wellas Office 365 support experience.The IT Service Desk Analyst will have the opportunity to work on a variety of projects and progress within the firm. The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint,Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. You will also be working on wide array of legal applicationssuch as Imanage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst: