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Job Location | London |
Education | Not Mentioned |
Salary | 25,850 - 33,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Summary£25,850 up to £33,000 *per annum - This isnt an ordinary job. This is an extraordinary experience.Our Head Office IT Service Desk provides our national business with technical and functional support and incident management across core infrastructure components, business systems and user equipment, including bespoke applications and systems.This is the first point of contact for all calls and the team must ensure all calls are answered and issues are logged, diagnosed and resolved/escalated where applicable within agreed SLA timeframes.This is an exciting role for a customer-focussed individual to join our energetic IT Service Desk to provide high quality, effective incident management and fulfilment of our customers requests.As part of your application, you will be asked to complete two online exercises taking approximately 10 minutes, designed to provide us with a more in-depth understanding of you and your potential as a member of our team. If everything goes well, someonefrom the recruitment team will get in touch to chat about your application over the phone and following this you may be invited to face to face interview. To find out more and watch videos of our tests, visit: https://en-us/online-assessment/practice-assessments.We have moved to a fully flexible model of mobile working for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibilityas possible and trust our teams to determine the right environments that work most effectively for them.What youll do