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IT Service Desk Analyst

Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Service Desk Analyst - City of London - £45k + bonusOur client, a leading financial institution in London are looking for a IT Service Desk Analyst to join their IT Service Desk Team on a permanent basis. This is to work in a hybrid role encompassing the full spectrum of application, software, hardware andnetworking issues. This is a fantastic opportunity to join a fast-growing business who are focused on building an inclusive and entrepreneurial culture.Key Responsibilities

  • Provide 1st line support to business users for all IT services.
  • Troubleshoot and escalate infrastructure problems.
  • Liaise and support third party applications.
  • Provide pro-active and continuous monitoring and operation of business application and infrastructure components.
  • Provide a timely resolution of issues.
Skills/Experience Required
  • Good technical background and hands-on experience of PC desktop, laptop, associated peripherals, networking and server technologies.
  • Ability to patch network ports and patch panels.
  • Administration experience of Windows 10 Server 12 or higher.
  • Proven advanced level experiences of desktop software and associated tools.
  • Experience of using Service management software, e.g. ServiceNow.
If you are interested in working for a company with great values who are committed to a strong work/life balance then please apply here!Please note that only successful candidates will be contacted.

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