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IT Project Manager

QBE Insurance - European Operations
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

IT Project Manager LondonWho we are:Technology Services at QBE is changing - fast. In a world that also throws out it’s unexpected twists and turns, QBE technology has been pushed to the forefront of the business value chain.QBE’s investment in its platforms and services have created a natural continuity environment that has elevated technology delivery even closer to the heart of its business value chain. This also allows its colleagues to set themselves up for a true work/life balance approach to their day to day and a healthy appetite for discovery, innovation and continuous improvement.If office life is your thing, QBE Tech Services have a brand new shiny one! Based in the heart of Docklands, this has been designed around collaborative working and harbouring a culture more akin to that of a start-up. It needs to be seen to be appreciated. "Wows" and "Ooohhs" to be expected.Our journey continues and the need for future proof thinking is greater than ever. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of both of our growth as professionals.The Opportunity: Project Managers will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with both business and IT strategy, commitments and goals.You will manage the effective delivery of initiatives that answer the stated requirements and enables business strategic objectives. Projects will be process, people or technology focused. You will work within agreed time and to budget to successfully shape, design and deliver the project, ensuring that it meets business needs with a focus on quality of delivery and using change management tools to implement a smooth transition into service or business as usual.Your responsibilities for this role may include, but are not limited to:

  • Managing Projects
  • Apply QBE’s structured project methodology and lead change management activities.
  • Manage the end to end lifecycle of project including production and maintenance of required artefacts, e.g. Project Plans, risks and issue (RAIDs), budget tracking and project governance.
  • Manage the delivery of projects following both Waterfall and Agile methodologies
  • Definition of metrics to measure success and monitor change progress
  • Apply best practice change management tools and techniques (e.g. Prosci), including Change Impact Assessments, Change management strategy, Stakeholder Analysis and Coaching managers and supervisors through Change (Change Curve, Learning styles etc.)
  • Pro-active engagement with the sponsor and stakeholder
  • Definition of roles and responsibilities between project, business and 3rd party resources
  • Plan, agree and execute communication, training and transition activities with stakeholders
  • Planning and execution of business readiness implementation activities
  • Work in conjunction with Service Design and Transition resource to ensure effective handover to live service
  • Identify and manage inter-dependencies between work streams
  • Manage reporting to governance forums, key stakeholders and line management ensuring early sight of exceptions with options and mitigations where appropriate
  • Build and maintain strong relationships with key internal stakeholders and external suppliers to ensure project delivery meets business needs
  • Behaviours
  • Be an advocate of departmental and business unit vision, values and strategy to appropriately align initiatives
  • Positively promote the department, division and company as a whole, in order to maximize brand leverage
  • Contribute to the development of the team’s business plan in order to maximize service delivery
    • You will need to be able to display you have the following qualifications and experience:
  • Corporate insurance industry (Lloyd’s market would be advantageous).
  • Establish and maintain strong relationships, influencing others, including senior stakeholders and sponsors
  • Manage multi-skilled resources to ensure business focused outcomes
  • Management of project budgets and finances
  • Organizational change from small to large scale.
  • Excellent analytical, conceptual, and problem-solving abilities.
    • At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of todays workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We’re Happy to talk Flexible Working’.

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