IT Product Specialist

Job Description

IT Product SpecialistLondon, EC2About UsQuestionmark provides innovative technology and software platforms to the public and private sector which enable the collation, measurement and analysis of assessment results across a broad range of applications.With over 1,000 clients worldwide and operations in 36 countries, we are well established on a global scale and are growing significantly.We are now looking for an IT Product Specialist to join our Product Management Team in London.The Benefits- Highly competitive salary DOE- Company bonus plan- Generous health coverage- Company pension plan- 22 days’ holiday plus Bank Holidays (increasing up to 25 days)- Flexible working hours- Subsidised gym membershipIf you have experience of supporting Product Developers and using agile methodologies, this is a fantastic opportunity to advance your career with a market leader.You will have the chance to use your expertise to help shape our innovative product strategy and vision, acting as the voice of the customer to guide our Product Development Team to achieve new heights of customer satisfaction.So, if you think you’ll thrive in a solution-focused environment, where you will see your contribution being realised through cutting-edge technologies, this is the role for you.The RoleAs an IT Product Specialist, you will specify, plan and release new products and features that will enhance our product offering.Visiting customer sites, you will demonstrate what our products are capable of, ask the right questions and listen to customers to build a strong understanding of their needs and gather requirements.You will work closely with the Product Development teams and act as the voice of the customer throughout the development process, ensuring their needs remain at the heart of our work.Your role will also involve:- Working with the Quality Assurance Team to ensure product acceptance- Providing customers with product information and documentation- Planning and prioritising the product backlog- Maintaining alignment with the product strategy and roadmap- Researching and analysing the market, users and roadmap for the productAbout YouTo join us as an IT Product Specialist, you will need at least two years’ experience of working with Product Developers within a company where agile development practices have been implemented.You will also need at least one of the following:- Experience in user interaction design, user experience and/or user interface designOR- Knowledge of the statistical analysis of learning and assessment data, data science, psychometrics or learning analyticsIdeally, you will have experience with the Drupal content management system, but this is not essential.Other organisations may call this role IT Product Developer, Product Developer, Product Designer, IT Product Designer, UX Designer, UI Designer, Software Designer, Product Analyst, Product Assessor, or Product Strategy Specialist.Webrecruit and Questionmark are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re looking to advance as an IT Product Specialist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.