Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

IT Operations Associate

Man Group Limited
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This is an outstanding opportunity to join one of the largest alternative asset managers in the world. Technology is central to Mans business strategy and we are constantly looking at better ways of doing things.We are currently looking for an IT Operations Associate to join us on a permanent basis. This position provides 1st line support for all business-critical applications and the production infrastructure they work on.The IT Operations department operate 24 hours a day from Sunday night to Friday night with a presence in London and Hong Kong. The position involves working shifts of 8.5 hours per day with only an occasional need to work a night shift. The candidate willbe expected to provide On-Call cover as part of a rota (average expected 1 week per month).As an Associate Engineer - IT Operations, you will:

  • Safeguard production environments
  • Own & manage any major incident on a Production environment via the Major Incident Process
  • Manage the Problem Management process
  • Monitor hardware, applications and environmental conditions across the enterprise using tools such as OpsGenie & Check MK (Nagios)
  • Provide 1st line support of production infrastructure alerts which includes Windows, Linux, Networks, Voice, Storage, Databases & End user technology platforms
  • Provide 1st line support of production application alerts which includes all trading and cash payment applications
  • Provide Support for our secure file transfer (SFTP) application, MoveIT
  • Provide oversight approval for all changes to production in line with the Change Management process
  • Perform changes to production systems on behalf of the development team
  • Complete data restores & disk extensions as requested
  • Run meetings with various stakeholder groups
  • Provide training on processes and ensuring adherence across the group
  • Some reporting responsibilities
Requirements:
  • ITIL experience/ knowledge
  • Team lead experience
  • Ability to transpose technical explanations into clear jargon free explanations
  • Strong communication skills
  • A good understanding of the technical landscape
  • Experience working a customer facing role, preferably in an IT role
  • Relationship management skills with the ability to communicate with technical and non-technical people effectively
  • Proven ability to be proactive and show initiative in proposing and implementing new processes and techniques
  • A logical thinker with a can-do attitude
  • Proactive and eager to take on new challenges
Experience of the following IT or management systems are desirable but not essential:
  • Check MK (Nagios) Monitoring Suite
  • OpsGenie Alert & On-Call Management application
  • Knowledge of Service Now IT Service Management suite
  • Windows OS, Oracle & SQL knowledge
  • Knowledge of Secure File Transfer Systems (MoveIT)
  • PowerShell / Python scripting

Keyskills :
ITILService Management1st LineProduction SystemsProblem Management

APPLY NOW

IT Operations Associate Related Jobs

© 2019 Naukrijobs All Rights Reserved